Interface Team Administrator

WTW; Redhill; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid working options

Private healthcare

Life insurance

Company pension scheme

Share scheme

Dental and optical cover

Critical illness protection

Job summary

Willis Towers Watson is seeking an Administrator to manage accurate processing of client interface files and liaise with HR & Payroll teams to resolve data queries. The role offers training, a competitive benefits package, and hybrid working options, with a focus on timely data handling and joiner processing.

The successful candidate will process interface files, input member data, and assist with routine office tasks while maintaining high data quality and client communication.

Qualifications

• Proficient with Microsoft Office and strong IT skills.
• Excellent verbal and written communication abilities.
• Numerical accuracy and a meticulous approach.
• Attention to detail is essential for data work.
• Interest in dealing with data and problem solving.
• Good keyboard and data entry skills.
• Demonstrates an organised approach and can manage priorities to meet deadlines.
• Enthusiastic approach to completing tasks.

Responsibilities

• Able to work to tight deadlines and communicate progress.
• Process daily, weekly, and monthly interface files.
• Assist administration teams with basic office administration tasks.
• Review interface files when completed to advise client of any issues with the data supplied and contributions received.
• Review data errors on client files and make corrections as necessary.
• Set up new joiner records and input member elected fund choices.
• Manually input member data onto interface files.
• Prepare and send out joiner packs.

Skills

Microsoft packages

IT skills

Verbal and written communication

Numerical accuracy

Attention to detail

Data handling

Data entry

Organised approach

Enthusiastic

Job description

Description

Fantastic opportunity for an Administrator to join WTW, one of the leading Third-Party Administrators. The Interface Team are responsible for ensuring all HR & contribution interface files are reviewed and processed within agreed SLAs and completed to the required standards to update member records with the relevant data.

You will take ownership for the accurate processing of client interface files, within tight timescales. The role will involve reviewing data on the files and liaising with client HR & Payroll Teams to resolve any queries that may arise.

Full training is provided including new starter induction and further training thereafter. As an industry leader, we offer a competitive salary and excellent benefits package including a generous company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.

The Role

• Able to work to tight deadlines and communicate progress
• Process daily, weekly, and monthly interface files
• Assist administration teams with basic office administration tasks
• Review interface files when completed to advise client of any issues with the data supplied and contributions received
• Review data errors on client files and make corrections as necessary
• Set up new joiner records and input member elected fund choices
• Manually input member data onto interface files
• Prepare and send out joiner packs

Qualifications

What you'll bring

• Good knowledge of Microsoft packages and good IT skills
• Excellent verbal and written communication skills
• Numerical and accurate.
• Attention to detail is essential
• An interest in dealing with data & problem solving
• Good keyboard and data entry skills
• Demonstrate an organised approach and an ability to deal with priorities to meet deadlines
• Enthusiastic approach to getting things done

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please [e-mail]

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