Interaction Designer

Amber Labs; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks a talented Interaction Designer to enhance user experiences for government services. In this role, you will lead the design process, ensuring intuitive interfaces through collaboration with UX designers, developers, and researchers. You will engage in user research to understand needs and create prototypes that reflect user insights. The ideal candidate will have a strong portfolio demonstrating user-centred designs and proficiency in design tools. Join a company committed to innovation and inclusivity, where your contributions will directly impact the quality of public services.

Qualifications

• Proven experience in interaction design or UX design, preferably in a public sector.
• Strong portfolio showcasing user-centred designs and prototypes.

Responsibilities

• Lead the design process focusing on user interactions for government services.
• Collaborate with multidisciplinary teams to create effective user-centred designs.

Skills

User-Centred Design

Prototyping

User Research

Interaction Design

Communication Skills

Education

Experience in UX Design

Portfolio of User-Centred Designs

Tools

Figma

Adobe XD

Sketch

Job description

At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.

Role Overview:

As an Interaction Designer, you will collaborate closely with multidisciplinary teams—including UX designers, front-end developers, researchers, and software engineers—to design services, products, and tools that align with user needs. You will lead the design process, focusing on user interactions to ensure intuitive, user-friendly interfaces for government services. This role will require security clearance (SC), and you must be capable of working within a secure environment while balancing user-centred design with stakeholder requirements.

Key Responsibilities:

• Understand User Journeys: Engage with research to understand user needs, behaviours, and pain points, ensuring design solutions are grounded in user insights.
• Prototype Development: Create and iterate on prototypes to test, validate, and communicate design ideas, improving the product based on feedback.
• Multidisciplinary Collaboration: Work in an agile environment alongside developers, researchers, and other designers to translate concepts into effective user-centred designs.
• Interaction Design: Lead efforts to design how users interact with the product, identifying areas for improvement and enhancement.
• Typography and Affordance: Utilize typography, visual hierarchy, and affordance to improve usability and optimize the user experience.
• Stakeholder Engagement: Collaborate with stakeholders across various levels, ensuring design decisions align with user needs and business goals, including support at senior departmental levels.
• Continuous Improvement: Review and analyse existing designs and identify opportunities for enhancement and innovation within the product lifecycle.

Requirements:

• Security Clearance: Must hold or be eligible for SC (Security Check) clearance.
• Proven experience as an interaction designer, UX designer, or a similar role, preferably in a government or public sector environment.
• Strong portfolio showcasing user-centred designs and prototypes, with a focus on user interaction and usability.
• Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, or similar.
• Strong understanding of user research methodologies and applying insights to improve designs.
• Experience with agile methodologies and working within multidisciplinary teams.
• Expertise in designing user interactions and flows, ensuring that digital services are easy to use and meet accessibility standards.
• Ability to design and iterate on prototypes that communicate design ideas and meet user requirements.
• Excellent understanding of typography, visual design, and how affordances guide user behaviour.
• Strong communication skills, with the ability to present ideas and negotiate with both technical and non-technical stakeholders.

Diversity & Inclusion:

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

• Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.
• Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.
• Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.

By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

What Happens Next?

Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Design and Consulting

Industries

IT Services and IT Consulting