Inter-Library Loans Senior Assistant - 2 posts

University of Oxford; Oxford; In loco; GBP 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

38 days annual leave

Childcare services

Family leave schemes

Discounted bus travel

Descrizione del lavoro

The Bodleian Libraries’ Inter-Library Loans service is seeking two Senior Assistants to process borrowing and lending requests, manage renewals and returns, and respond to enquiries. You’ll liaise with libraries in the UK and overseas and support invoicing and records management in a permanent, full-time role based at Osney Mead, Oxford, on-site.

We welcome applicants who can work independently and as part of a team, with strong communication and organisational skills.

Competenze

• Experience of responding to enquiries and maintaining accurate records.
• Confident using IT systems and databases.
• Ability to work independently and collaboratively.
• Experience in library services or inter-library loans would be advantageous.

Mansioni

• Process borrowing and lending requests and manage renewals/returns.
• Respond to enquiries and liaise with libraries in the UK and overseas.
• Support invoicing and maintain accurate records; contribute to service improvements.

Conoscenze

Communication skills

Organisational skills

Customer service

IT literacy

Independent working

Team collaboration

Prioritisation

Library services knowledge

Strumenti

IT systems

Descrizione del lavoro

UK date and time: 05-November-2026 13:14

Inter-Library Loans Senior Assistant - 2 posts

Osney One Building, Osney Mead, Oxford, OX2 0EW, working on-site

About the role

The Bodleian Libraries' Collections Management team supports access to world-class research collections. In this role, you will help deliver the Inter-Library Loans service, processing borrowing and lending requests, managing renewals and returns, responding to enquiries and liaising with libraries in the UK and overseas.

You will also support invoicing, accurate record-keeping and service improvements.

This is a permanent, full-time post, working 36.5 hours per week.

About You

You will have excellent communication, organisational and customer service skills, with experience of responding to enquiries and maintaining accurate records.

You will be confident using IT systems, working independently and collaboratively, and managing competing priorities.

Experience of library services or inter-library loans would be advantageous.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Discounted bus travel and Season Ticket travel loans

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at [e-mail] .