Inter-Library Loans Senior Assistant — Processing & Liaison

Gardens, Libraries and Museums (GLAM), University of Oxford; Oxford; In loco; GBP 26.000 - 34.000; Tempo pieno

Descrizione del lavoro

The Bodleian Libraries' Collections Management team at the University of Oxford is seeking an Inter-Library Loans Senior Assistant. You will process borrowing and lending requests, manage renewals and returns, respond to enquiries and liaise with libraries in the UK and overseas.

You will also support invoicing, accurate record-keeping and service improvements. This is a permanent, full-time post, working 36.5 hours per week.

Competenze

• Excellent communication, organisational and customer service skills.
• Experience of responding to enquiries and maintaining accurate records.
• Confident using IT systems, working independently and collaboratively, and managing competing priorities.

Mansioni

• Process borrowing and lending requests for Inter-Library Loans.
• Manage renewals and returns and respond to enquiries.
• Liaise with libraries in the UK and overseas.
• Support invoicing and accurate record-keeping.
• Contribute to service improvements.

Conoscenze

Inter-Library Loans

Customer service

Record keeping

Strumenti

IT systems

Descrizione del lavoro

The Bodleian Libraries' Collections Management team at the University of Oxford is seeking an Inter-Library Loans Senior Assistant. You will process borrowing and lending requests, manage renewals and returns, respond to enquiries and liaise with libraries in the UK and overseas.

You will also support invoicing, accurate record-keeping and service improvements. This is a permanent, full-time post, working 36.5 hours per week.