Intelligence and Incident Response Co-ordinator

Wilson James; Milton Keynes; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Annual leave 5.6 weeks

Employer Pension contributions

Life assurance

Mental health & wellbeing support

Cycle to Work

Employee ownership since 2026

Job summary

Wilson James is seeking an Intelligence & Incident Response Co-ordinator for its Security Command Centre in Milton Keynes. The role involves managing security incidents, supporting stakeholders during live events, and producing intelligence reports. A strong analytical mindset and experience with OSINT are essential.

You will join a team serving a major UK financial institution, with opportunities for development and career progression in intelligence and investigations within a busy SOC.

Qualifications

• Experience in intelligence, security, investigations, incident management or threat assessment is desirable.

Responsibilities

• Managing and coordinating security incidents in a busy operational environment.
• Supporting colleagues and stakeholders during live and evolving incidents.
• Conducting OSINT investigations and threat assessments.
• Producing detailed intelligence reports and incident summaries.
• Gathering, assessing and analysing information from multiple sources.

Skills

OSINT research

Incident management

Analytical thinking

Report writing

Communication

Job description

Intelligence & Incident Response Co-ordinator

Permanent
Location: Milton Keynes
Hours: Full time, 5 days a week, 08:00 - 17:00
Pay: £14.58 ph

Are you an analytical thinker who thrives in a fast-paced environment? Do you have a keen eye for detail and the ability to stay calm under pressure?We are looking for an Intelligence & Incident Response Co-ordinator to join our specialist Security Command Centre team, supporting one of the UK's leading financial institutions. This is an exciting opportunity to build a career within intelligence, investigations and security operations, working alongside experienced professionals in a dynamic Security Operations Centre (SOC).

About the Role:

• Managing and coordinating security incidents in a busy operational environment.
• Supporting colleagues and stakeholders during live and evolving incidents.
• Conducting open-source intelligence (OSINT) research and investigations.
• Identifying threats, emerging trends and intelligence gaps.
• Producing detailed intelligence reports and incident summaries.
• Gathering, assessing and analysing information from multiple sources.
• Providing support and guidance to victims, witnesses and other stakeholders.
• Contributing to threat assessments and continuous improvement initiatives.

Why join us?

We are Proud to be employee owned. This means we focus on long-term success and recognise the contribution of our colleagues who make our success possible. When you join Wilson James, you'll be part of a business that:

• Invests in training, development and career progression
• Supports wellbeing and work-life balance
• Encourages diversity, inclusion and belonging
• Values innovation and continuous improvement
• Is built for long-term success, not short-term gain
• Gives you the opportunity to make a meaningful contribution to our future

Alongside a competitive salary, you'll benefit from:

• 5.6 weeks annual leave
• Employer Pension contributions
• Access to financial wellbeing support and lifestyle benefits
• Life assurance
• Specialist mental health & wellbeing support
• Online GP services for you and your family
• Discounts at hundreds of retail, leisure and lifestyle brands
• A Cycle to Work scheme
• Employee Referral scheme

What we are looking for:

• Experience working in a fast-paced operational environment.
• Strong analytical and problem-solving skills.
• Experience conducting research and gathering information, including OSINT.
• Confidence communicating with a wide range of people, including those who may be vulnerable or distressed.
• Excellent report writing and attention to detail.
• The ability to make sound decisions under pressure.
• Professional, resilient and highly organised approach.
• Experience in intelligence, security, investigations, incident management or threat assessment is highly desirable.

Interested? secure a future with us!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction, and we work with diverse, vibrant clients, making for a dynamic and engaging workplace. Employee owned since 2026, we are strengthening our people-first culture every day and creating even greater opportunities for investment, innovation, career development and long-term success.

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.