Integrated Product Support Engineer – Training & Docs

Raytheon UK; Malvern; On-site; GBP 48,000 - 70,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension scheme

Life Assurance

Group Income Protection

25 days annual leave + public holidays

Flexible working

Employee discounts

Employee Assistance Programme (EAP)

Professional fees support

Job summary

Raytheon UK, based in Malvern, is seeking a Technical Author to join the Integrated Product Support and Training Team. You will develop and maintain technical documentation and training materials, and deliver customer training sessions across UK and international environments.

Responsibilities include preparing manuals in formats such as AESP or US Government Technical Manual, and supporting the IPS/Supportability documentation.

Qualifications

• Good working knowledge of technical documentation and training material production, with a background in ISR Exploitation Systems desirable.
• Capable of developing, implementing and controlling training plans with conflicting requirements within a busy training programme.
• Experience conducting Maintenance Task Analysis on ISR Exploitation Systems.
• Proficient with MS Office for the production, control and amendment of supportability documentation and technical manuals.

Responsibilities

• Collaborate with systems, software engineering, and programme management to deliver IPS/Training.
• Develop, deliver, and maintain technical documentation and training materials.
• Prepare Technical Manuals in formats such as AESP or US Government Technical Manual.
• Build and conduct customer training sessions using MS PowerPoint and on‑job training.
• Prepare IPS/Supportability documentation and support customer-facing systems.
• Gain extensive training on UK security clearance (SC minimum).
• Learn the lifecycle of secure, multi‑server systems and provide support across UK and international environments.
• Strengthen communication and stakeholder management through regular engagement with internal teams and external customers.

Skills

Technical documentation

Training material production

MS Office

Stakeholder management

ISR Exploitation Systems

Tools

Red Hat Enterprise Linux

MS PowerPoint

Job description

Raytheon UK, based in Malvern, is seeking a Technical Author to join the Integrated Product Support and Training Team. You will develop and maintain technical documentation and training materials, and deliver customer training sessions across UK and international environments.

Responsibilities include preparing manuals in formats such as AESP or US Government Technical Manual, and supporting the IPS/Supportability documentation.