Integrated Discharge Team Lead

Imperial College Healthcare Nhs Trust; City of Westminster; On-site; GBP 52,000 - 62,000; Full time

Job summary

Imperial College Healthcare NHS Trust seeks an experienced discharge leader to oversee the complex discharge service within the Charing Cross Integrated Discharge Team. You will collaborate with the discharge leadership and hospital flow structures to manage complex cases and ensure timely patient discharges.

You will play a pivotal role in quality improvement projects, staff development, and cross-site collaboration to enhance patient experience and hospital flow.

Qualifications

• Degree or equivalent NHS management experience required.
• Current NMC registration and mentorship qualification essential.
• Evidence of ongoing professional development and leadership capability.
• Desirable postgraduate qualification or leadership development.

Responsibilities

• Lead and manage the complex discharge team on a day-to-day basis within the Integrated Discharge Leadership team.
• Deliver and manage complex discharge services and ensure timely patient flow.
• Organise patient management and staff development, including supervision and appraisal.
• Provide education to clinical and nursing staff on discharge remit.
• Engage with internal/external stakeholders to improve hospital discharge processes.

Skills

Excellent communication

Relationship building

Adaptability

Prioritising workload

Analytical skills

Patient flow improvement

Clinical leadership

Team motivation

Emotional intelligence

Education

Degree or equivalent NHS management experience

NMC Registration

NMC mentorship qualification

Ongoing professional development

Tools

IT systems

Electronic patient records

Job description

Job summary

Integrated Discharge at Imperial College Healthcare NHS Trust has an exciting opportunity within the Charing Cross Integrated Discharge Team. We are looking for an experienced, self‑motivated, passionate and dedicated individual to join our Hospital Discharge team within the acute setting.

The post holder will be embedded within the hospital flow structure and will play a pivotal role in efficiently managing and overseeing discharges across inpatient wards. Within this role, you will work alongside the existing discharge team lead, to manage the team day to day, manage your own complex case load and be an expert point of contact for complex discharge issues.

As well as being a critical and highly valued member of Team Charing Cross, you will also be a part of the wider trust's Integrated Discharge Leadership Team where you will work towards making trust-wide improvements to hospital discharge and flow with lots of opportunity to contribute to or lead on Quality Improvement projects and support colleagues on other sites. Our aim is to improve hospital flow, prevent delays, improve patient experience of hospital discharge and work collaboratively with internal and external stakeholders.

Main duties of the job

• To lead and manage the complex discharge team on a day-to-day basis, as part of the Integrated Discharge Leadership team, providing clinical leadership, support and guidance.
• To take day-to-day responsibility for the leadership, delivery and management of the complex discharge service.
• Plan and organise this efficiently and effectively with regard to patient managementand use of time.
• To ensure that all staff within the team have appropriate support for their practice and continuing professional development through team meetings, review, supervision, appraisal, training and development.
• To review and update the documentation relating to discharge planning to improve the quality accuracy and consistency of information recorded and to undertake annual documentation audits.
• To provide education to clinical and nursing staff regarding the remit of the Discharge team.
• The post holder is required to work out of hours (specific rota details held locally within departments).

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainability Climate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

• Degree or equivalent level of ability gained through NHS experience in a management setting
• NMC Registration
• Hold and NMC approved mentorship qualification
• Evidence of ongoing professional development

Desirable

• Relevant post graduate qualification or equivalent experience
• Leadership development

Experience

Essential

• Be able to demonstrate situations where effective leadership and management skills have been used
• In depth knowledge of National Discharge Guidelines
• Experience in complex discharge planning working with clinical, operational and external partners
• Significant operational experience working as a senior nurse or equivalent within an acute hospital, intermediate care or community

Desirable

• Experience in developing and managing high quality strategic direction and delivery

Skills/knowledge/ abilities

Essential

• Excellent verbal and written communication skills to negotiate sensitive, complex or contentious multi-agency issues with patients, families and external partners
• Ability to form positive working relationships across sectors
• Ability to adapt to change
• Ability to prioritise own workload, self-motivate and able to motivate and support others
• Strong analytical skills to resolve placement disputes, unblock delayed discharges and implement practical solutions
• Demonstrate passion for improving patient flow and outcomes for patient care
• Support high clinical standards
• Emotional intelligence and resilience

Desirable

• Competent in IT systems, electronic patient records and interpreting data
• Working knowledge of HR/Clinical Governance policies e.g. managing attendance, capability, risks , complaints

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).