Discharge Navigator

Ncic; Brampton; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

NHS Discounts

Salary Sacrifice schemes including le​

Vivup counselling

Job summary

NCIC in Brampton is seeking a Community Hospital Discharge Navigator to support the multidisciplinary team and carers in preparing patients for discharge from hospital to home or community care. This fixed-term, full-time role is Band 4 with a 36-week contract and a 37.5-hour week.

The post covers six sites, with travel expected and shifts 08:00–16:00 Monday to Friday, weekends on rotation and start time negotiable. The base is Brampton.

Qualifications

• The role requires IT and keyboard skills and ability to enter data.
• GCSE English and Maths or equivalent are required.
• NVQ 4 in Care or Admin or equivalent experience is preferred.

Responsibilities

• Support discharge planning and patient flow to reduce length of stay.
• Work within a multidisciplinary team to ensure safe transfers.
• Cover six community hospital sites with travel expected.

Skills

IT skills

Keyboard skills

Time management

Prioritisation

Education

GCSE English & Maths

NVQ 4 in Care or Admin

Job description

Would you like to join a centre of excellence in rural and remote healthcare?

Main area Transfer of Care Hub - 200177 Grade NHS AfC: Band 4 Contract Fixed term: 36 weeks (37.5hrs) Hours Full time - 37.5 hours per week (8-4 Monday-Friday, Weekends on rotation- (start time open to negotiation)) Job ref 262-A-26-8343816

Site Brampton War Memorial Town Brampton Salary £28,392 - £31,157 Per Annum Pro Rata Salary period Yearly Closing 26/10/2026 23:59

Job overview

Community Hospital Discharge Navigator, Full time - fixed term, Maternity cover

Work within the environment to support the multi-disciplinary team, the patient and their carers in preparation for the patient to leave hospital. Working to support ward areas to ensure that the patient’s discharge is a smooth, safe transition from hospital to home or into community provision, in line with the Transfer of Care (discharges) from Acute and Community Settings policy. Supporting patient flow and contributing towards reducing the patient’s length of stay through the facilitation of effective integrated discharge planning.

Base will be Brampton, however the discharge navigator will be covering Community Hospital's Six sites. Therefore travel will be an expectation

Main duties of the job

The Transfer of Care Hub (ToCH) is a Service which has been developed to implement an expert complex multi-disciplinary and inter-disciplinary discharge team, working in a seamless and integrated way across partner organisations, both health and social care. The ToCH will proactively ‘pull’, and case manage the needs of a range of people with complex discharge needs on discharge pathways 1-3 and progress these people safely to transfer/discharge via an appropriate pathway

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligiblevacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person specification

Qualifications

• Evidence of a good standard of general education/GCSE English and Maths or equivalent.
• NVQ 4 in Care or equivalent experience or NVQ in Admin or equivalent experience

Knowledge and Experience

• Evidence of knowledge of Hospital environment and pathways
• Accepts responsibility for own workload
• Seeks and uses support appropriately
• Knowledge of medical terminology, anatomical and physiological terms; acquired through work-based training
• Basic knowledge of Care Act 2014
• Recent work within a Hospital setting.
• Knowledge of local health and social care services.
• Knowledge of the related legal frameworks relating to hospital discharge.
• Knowledge of the Trust’s discharge process and community support provision.

Skills and Aptitudes

• Good level of IT & keyboard skills including experience inputting data to systems
• Ability to work autonomously as well as flexibly as a part of a Multi-disciplinart Team
• Ability to work under pressure
• Ability to record data in an accurate and concise way
• Ability to organise and prioritise own work.
• Ability to demonstrate excellent time management and prioritisation skills
• Ability to use initiative appropriately.
• Ability to engage with individuals with differing levels of communication and understanding.
• Ability to acquire more complex IT skills

Other requirements

• Alignment to Trust values and core behaviours
• Understanding of the Trust’s core business

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.