This 18-month fixed-term post sits within the Integrated Neighbourhood Team at Watergate Primary Care Network, offering data and project support to service improvement work. The work centres on collecting, validating and reporting performance and activity data, alongside project coordination. What sets it apart is the focus on clinical systems such as EMIS, including identifying patient cohorts and checking their coding for population health and inequality projects. Fit depends on a degree or equivalent vocational qualification plus evidence of continuing professional development.
What the job involves
- Collect, validate and maintain data from a range of systems and sources
- Undertake deep dives to identify patient cohorts for population health and health inequality projects, ensuring correct coding on ARDENS templates and other clinical systems
- Build expertise in data searches, extraction and information management across EMIS, BRAVE AI, ARDENS, KLINIK and future systems
- Produce routine performance reports, dashboards and activity summaries, and support monitoring of KPIs
- Analyse trends and produce information to support service planning and improvement
- Identify data quality issues and escale concerns appropriately
- Maintain accurate records and reporting databases
- Provide administrative and coordination support for service improvement projects, including implementation and evaluation of INT initiatives
- Gather information and feedback from stakeholders and help monitor milestones and progress against agreed objectives
- Maintain project plans, development records and action logs, following up with stakeholders
- Organise meetings, workshops and engagement events, and prepare agendas, minutes and project documentation
- Support governance and programme reporting, and assist with presentations and briefing materials
Qualifications
- Degree-level education, equivalent experience or a relevant vocational qualification
- Evidence of continuing professional development
Experience
- Experience in an administrative, project support, data or service improvement role
- Experience producing reports and managing information
- Experience using EMIS and Microsoft Office, particularly Excel, Word and PowerPoint
- Experience working in a team while managing competing priorities
Skills & knowledge
- Strong organisational and administrative skills
- Good analytical and numerical skills
- Skill in collecting, interpreting and presenting information clearly
- Proficiency in EMIS and Excel, including formulas, filtering and data analysis
- Excellent written and verbal communication
- Working independently and prioritising workload, with attention to detail and accuracy
Nice to have
- Experience in the NHS, health, social care or public sector
- Experience supporting quality improvement or transformation projects
- Experience using Power BI or other reporting tools
- Qualification in data analysis, business administration, project support or a related subject
- Power BI or dashboard development skills
- Project management and improvement methodology awareness