Business Intelligence Technician

Dorset Clinical Commissioning Group; Dorchester; On-site; GBP 30,000 - 42,000; Full time

Job summary

Dorset Clinical Commissioning Group in Dorchester is seeking an experienced data professional to join its Information Management and Technology team. You will work on complex information requests, data quality checks and reporting to customers, contributing to trusted NHS data flows.

The role requires attention to detail, good Excel skills, and the ability to communicate clearly with non-technical colleagues. A-level or equivalent experience and ongoing development are preferred.

Qualifications

• Educated to A-level preferably in IT / numerate discipline or equivalent experience.
• A track record of learning and self-development.
• Experience of providing and receiving complex information.
• Experience of following department policies and procedures relating to Information Management.
• Experience in preparing and presenting reports to customers & maintaining information systems.
• Experience comparing data from different sources to ensure data quality, consistency and accuracy.
• Proficient MS Office skills including Excel proficiency.

Skills

Excel proficiency

Communication skills

Report design

Keyboard skills

Education

A-level in IT or numerate discipline or equivalent experience

Tools

SQL queries

Relational databases

Job description

Detailed job description

and main responsibilities

To understand the role in more detail, please read the full job description and person specification documents which are attached to this advert.

Person specification

Qualifications

Essential criteria

• Educated to A-level preferably in IT / numerate discipline or equivalent experience
• A track record of learning and self-development

Experience

Essential criteria

• Experience of providing and receiving complex information
• Experience of investigating and resolving data queries and discussing with customers
• Experience of following department policies and procedures relating to Information Management
• Experience in preparing and presenting reports to customers & maintaining information systems
• Experience comparing data from different sources to ensure data quality, consistency and accuracy

Technical Skills Competencies

Essential criteria

• Proven MS Office skills including Excel proficiency
• Good communication and presentation skills
• Report design and use of graphics
• Well-developed keyboard skills

Desirable criteria

• Creating and amending SQL queries procedures, database design etc.
• Data manipulation techniques to query and retrieve large complex datasets containing sensitive information

Knowledge

Essential criteria

• Basic understanding of relational databases and query tools
• Knowledge of data analysis processes and tools
• Analytical and problem-solving skills
• Understanding of the importance of data quality and auditing own work

Desirable criteria

• Understanding of current IM+T issues in NHS
• Knowledge of NHS data sources and flows
• Knowledge of SQL programming language

Personal attributes

Essential criteria

• Ability to self-organize and prioritise workload to meet deadlines within organisation policies & procedures
• Methodical and accurate with attention to detail to identify inconsistencies in data
• Ability to concentrate for prolonged periods of time; writing reports, processing data, checking data accuracy
• Effective verbal and written communicator
• Good team player, but self- motivated