Insurer Relationship Assistant

Miller Insurance Services LLP; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Pension 10%

Private Medical Insurance

25 days leave

Life Assurance

Income Protection

Critical Illness cover

Enhanced parental leave

Job summary

Miller Insurance Services LLP is seeking an Insurer Relationship Executive to support relationship management with strategic insurer partners from an administrative perspective. You will monitor performance, maintain agreements and contribute to insurer plans and communications.

The role involves diary management, event coordination, marketing liaison, invoice processing, meeting minutes, data analysis and cross-business collaboration across Miller’s corporate entities.

Qualifications

• Experience in producing reports and presentations that communicate information clearly.

Responsibilities

• Provide diary management for senior meetings and coordinate multi-stakeholder events.
• Act as marketing liaison to align output with Miller brand.
• Process invoices with internal and external teams for timely payment.
• Capture minutes for large meetings and follow up on actions.
• Support surveys, newsletters, presentations and cross-team projects.
• Maintain team inbox and monitor insurer relationship activity.
• Analyse insurer data to identify trends, risks and opportunities.
• Prepare presentations and briefing papers for senior stakeholders and insurer partners.
• Promote coordination and visibility across Miller’s business units and entities.

Skills

Analytical mindset

Excellent written and verbal

Confident presentation

Stakeholder management

Proactive collaboration

Discretion with confidential info

Education

Professional development qualifications in insurance (desirable)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Working within the Market Management team to support the management and development of strong, productive relationships with Miller’s strategic insurer partners from an administrative perspective. The role will help improve coordination, visibility and commercial discipline across Miller business units and corporate entities, ensuring insurer engagement is consistent, insight-led and aligned with client and business objectives.

The Insurer Relationship Executive will provide analytical, operational and relationship-management support, helping to monitor insurer performance, maintain relevant agreements and contribute to insurer plans and communications.

Role Responsibilities

• Provide diary management support for the team, securing slots for senior meetings involving multiple stakeholders.
• Organise varied market management events, both internal and external, working as the coordination point for the team.
• Act as our marketing liaison, working with marketing to ensure the teams output aligns to the Miller brand.
• Work with our internal finance team and external contacts to ensure all invoices are sent to relevant parties and paid in a timely fashion.
• For large scale meetings, take minutes and actions and share with all attendees, following up on actions to ensure executed.
• Support on projects such as surveys, newsletters, presentations, acting as the coordination point.
• Manage the team inbox to ensure all communications are responded to.
• Support the development and maintenance of relationships with Miller’s key and developing strategic insurer partners.
• Produce accurate management information and insight on insurer relationships, utilising our internal data dashboards,
• Analyse insurer data to identify trends, opportunities, risks and areas requiring action or escalation.
• Support the provision of cross-business-unit insurer insight, helping colleagues understand insurer appetite, capabilities, performance and strategic priorities.
• Act as a connector across Miller, bringing together relevant expertise from different business units to support coordinated insurer engagement and cross-sell opportunities.
• Help ensure strategic insurer partners are approached in a joined-up, commercially effective and relationship-led manner.
• Maintain accurate records of insurer contacts, relationship activity, agreements, performance information and action plans in relevant systems.
• Contribute to the preparation of presentations, reports and briefing papers for senior internal stakeholders and insurer partners.
• Support the promotion of greater coordination, visibility and discipline across business units and Miller corporate entities.

Qualifications, knowledge and experience

Qualifications

• Progress towards, or willingness to undertake, relevant insurance or professional development qualifications is desirable.

Knowledge and skills

• Strong knowledge of Microsoft Word, Excel and PowerPoint.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Confident presentation skills and stakeholder-management capability.
• Analytical mindset, with the ability to interpret data and communicate findings clearly.
• Proactive, collaborative and able to work effectively across multiple teams.
• Professional, discreet and comfortable working with confidential commercial information.

Experience

• Experience of producing reports, presentations, meeting documents that communicate information clearly.
• Comfortable producing data with the ability to turn it into straightforward, useful insights for the wider team to use.
• Strong organisational skills, with the ability to handle several tasks and deadlines at once.
• Confident communicator who can present information clearly and build positive working relationships to stakeholders.

On top of a competitive salary we offer a fantastic benefits package including:

• 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
• Private Medical Insurance
• Minimum of 25 days annual leave (with flexibility to buy more)
• Life Assurance
• Income Protection
• Critical Illness cover
• Enhanced Maternity, Paternity Adoption and Shared Parental Leave

At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know.