Insurance Underwriting Support Specialist

Intact Insurance (previously RSA); Chelmsford; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual discretionary bonus

Up to 11% pension contributions

Hybrid working + flexible hours

25 days annual leave + bank holidays +

Health & wellbeing + virtual GP

Career development and mentoring

Inclusive culture + employee networks

Share investment options

Job summary

Intact Insurance, the UK name for RSA, is hiring to support our Specialty underwriting teams with accurate processing and administration across new business, renewals and mid-term adjustments. You will help deliver high-quality operational support, maintain data integrity, and ensure smooth day-to-day insurance processes, with full training and development provided.

You’ll build relationships with colleagues, brokers and other partners to support successful outcomes, and you’ll work in a

Qualifications

• Strong numeracy and data accuracy are essential.
• Comfort with business systems and technology tools.
• Clear communication and collaborative working style.
• Ability to stay organised in a changing environment.

Responsibilities

• Support underwriting teams with accurate processing across new business, renewals, and mid-term adjustments.
• Produce documentation including policies, invoices, certificates, and endorsements to quality standards.
• Review underwriting instructions and escalate unclear information to ensure compliance.
• Handle daily workflows to meet service levels and regulatory requirements.
• Build positive relationships with colleagues, brokers, claims teams and other partners.

Skills

Numeracy

Digital fluency

Attention to detail

Effective communication

Organization & prioritisation

Learning mindset

Tools

Business systems

Job description

Intact Insurance, the UK name for RSA, is hiring to support our Specialty underwriting teams with accurate processing and administration across new business, renewals and mid-term adjustments. You will help deliver high-quality operational support, maintain data integrity, and ensure smooth day-to-day insurance processes, with full training and development provided.

You’ll build relationships with colleagues, brokers and other partners to support successful outcomes, and you’ll work in a