Insurance Operations Associate: Training & Career Growth

Workforce Recruitment and Training; Cheltenham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Training

Career development

Collaborative team

Job summary

Workforce Recruitment and Training is recruiting an Insurance Operations Assistant for our client in Cheltenham. This role focuses on supporting day-to-day insurance processing, documentation and data accuracy within a collaborative, development-focused environment.

You’ll gain exposure to insurance broking, technical processing and policy administration, with training and progression possibilities as you grow in the role.

Qualifications

• Basic understanding of insurance principles, terminology or policy administration.
• Excellent attention to detail and accuracy.
• Strong organisational and communication skills.
• Confidence using Microsoft Office, particularly Excel.
• Ability to follow procedures and manage competing priorities.
• Positive, proactive attitude and willingness to learn.
• Good teamwork and problem-solving skills.

Responsibilities

• Support insurance broking and technical teams with day-to-day processing activities.
• Prepare, check and update insurance documentation.
• Enter, maintain and validate information across internal systems.
• Assist with claims, premiums and policy-related administration.
• Ensure documentation is accurate, complete and compliant with procedures.
• Manage workload and meet deadlines.
• Identify errors or discrepancies and escalate queries as required.
• Collaborate with colleagues to deliver a professional service.

Skills

Attention to detail

Organisational skills

Communication skills

Excel

Procedural adherence

Teamwork

Tools

Microsoft Office

Job description

Workforce Recruitment and Training is recruiting an Insurance Operations Assistant for our client in Cheltenham. This role focuses on supporting day-to-day insurance processing, documentation and data accuracy within a collaborative, development-focused environment.

You’ll gain exposure to insurance broking, technical processing and policy administration, with training and progression possibilities as you grow in the role.