Insurance Operations Technician: Career Growth & Training

Workforce Staffing Ltd; Gloucester; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Career development

Professional development

Supportive team environment

International organisation

Long-term career opportunities

Job summary

Workforce Staffing Ltd is recruiting three Insurance Technicians in Cheltenham for a well-regarded international insurer. The role targets candidates with experience in insurance operations, broking support, or technical processing, offering a supportive environment and clear progression.

You will handle complex transactions, document reviews, and day-to-day processing while ensuring accuracy, compliance and FCA adherence. A collaborative team awaits you.

Qualifications

• Experience in an insurance technician, administration or broking support role.
• Understanding of the policy lifecycle and insurance principles.
• Attention to detail with high accuracy.
• Ability to manage competing priorities and deadlines.

Responsibilities

• Process a range of insurance transactions, including more complex technical work.
• Prepare and review insurance documentation to ensure accuracy and compliance.
• Support broking and technical teams with day-to-day insurance processing requirements.
• Manage and prioritise your own workload to meet deadlines and service standards.
• Identify and resolve technical queries, escalating more complex issues where necessary.
• Carry out quality control checks on documentation and work completed by colleagues.
• Support and guide less experienced team members.
• Ensure all work complies with FCA regulations and internal procedures.
• Build effective working relationships with colleagues and wider internal teams.
• Contribute to improvements in processes, accuracy and overall service delivery.

Skills

Insurance operations

Broking support

Technical processing

Policy administration

Education

CII qualifications

Tools

Microsoft Excel

Job description

Workforce Staffing Ltd is recruiting three Insurance Technicians in Cheltenham for a well-regarded international insurer. The role targets candidates with experience in insurance operations, broking support, or technical processing, offering a supportive environment and clear progression.

You will handle complex transactions, document reviews, and day-to-day processing while ensuring accuracy, compliance and FCA adherence. A collaborative team awaits you.