Insurance Operations Assistant

Workforce Staffing Ltd; Gloucester; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Training & development

Career progression

Exposure to international insurance

Job summary

Workforce Staffing Ltd in Cheltenham is recruiting an Insurance Operations Assistant for a respected international insurer. The role focuses on processing activities, documentation, and data entry, with training and career progression available.

Ideal candidate is detail-focused, organized and keen to learn, with basic insurance knowledge; will work with Excel and Office, and contribute to claims, premiums and policy administration in a supportive team.

Qualifications

• Basic understanding of insurance principles and policy administration.
• Strong attention to detail and high accuracy.
• Organised with ability to manage multiple tasks.
• Proficiency with Microsoft Office, especially Excel.

Responsibilities

• Support insurance broking and technical teams with daily processing.
• Prepare, check and update insurance documentation.
• Enter, maintain and validate information across internal systems.
• Assist with claims, premiums and policy administration.
• Ensure documentation is accurate and compliant with procedures.
• Manage workload and meet deadlines.
• Escalate queries when needed and work with colleagues for service delivery.

Skills

Basic Insurance knowledge

Excel proficiency

Attention to detail

Organisational skills

Teamwork

Tools

Microsoft Excel

CRM software

Job description

Insurance Operations Assistant
Cheltenham Full-time Permanent
Salary £24,500.00 £26,000.00
Ready to Kick-Start Your Career in Insurance?
We're recruiting an enthusiastic and detail-focused Insurance Operations Assistant to join a highly respected, international insurance organisation based in Cheltenham. This is a fantastic opportunity for someone with a basic understanding of insurance who is looking to develop their skills, gain valuable industry experience and build a long-term career within a successful global business. Our client offers a supportive, collaborative working environment where training, professional development and career progression are genuinely encouraged.

If you're organised, enjoy working with information and have a keen eye for detail, this could be the perfect next step in your career.

What You'll Be Doing

• Supporting insurance broking and technical teams with day-to-day processing activities.
• Preparing, checking and updating insurance documentation.
• Entering, maintaining and validating information across internal systems.
• Assisting with claims, premiums and policy-related administration.
• Ensuring documentation is accurate, complete and compliant with procedures.
• Managing your workload and meeting agreed deadlines.
• Identifying errors or discrepancies and escalating queries when required.
• Working closely with colleagues to deliver an efficient, professional service.

About You

We're looking for someone who is eager to learn, takes pride in their work and wants to develop a career within the insurance industry.

• A basic understanding of insurance principles, terminology or policy administration.
• Excellent attention to detail and accuracy.
• Strong organisational and communication skills.
• Confidence using Microsoft Office, particularly Excel.
• The ability to follow procedures and manage competing priorities.
• A positive, proactive attitude and willingness to learn.
• Good teamwork and problem-solving skills.

Your Background Could Include

Insurance Administrator, Insurance Assistant, Junior Insurance Administrator, Insurance Operations Assistant, Broking Assistant, Policy Administrator, Underwriting Assistant, Trainee Insurance Technician or Financial Services Administrator.

What's On Offer

• Training and ongoing professional development.
• Supportive and collaborative team environment.
• Exposure to insurance broking, technical processing and operations.
• Opportunity to develop specialist insurance knowledge and expertise.
• Long-term career development within an established global business.

P: (phone number removed), M: (phone number removed) E: (url removed)

CheltPro