Insurance Operations Assistant

Workforce Staffing Ltd; Cheltenham; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Training and development

Supportive team environment

Long-term career progression

Job summary

Workforce Staffing Ltd in Cheltenham is recruiting an Insurance Operations Assistant to join a respected international insurance organisation. This full-time, permanent role offers training and development and a clear path to career growth.

The position focuses on processing activities, documentation checks, data entry and administrative support within insurance operations. A basic insurance knowledge base and strong attention to detail are essential.

Qualifications

• Basic understanding of insurance principles, terminology or policy administration.
• Excellent attention to detail and accuracy.
• Strong organisational and communication skills.
• Ability to follow procedures and manage competing priorities.

Responsibilities

• Support insurance broking and technical teams with day-to-day processing activities.
• Prepare, check and update insurance documentation.
• Enter, maintain and validate information across internal systems.
• Assist with claims, premiums and policy-related administration.
• Ensure documentation is accurate, complete and compliant with procedures.
• Manage workload and meet deadlines.
• Identify errors or discrepancies and escalate queries.
• Work closely with colleagues to deliver an efficient, professional service.

Skills

Attention to detail

Organisational skills

Communication skills

Teamwork

Tools

Excel

Job description

Insurance Operations Assistant Cheltenham | Full-time | Permanent Salary £24,500.00 -- £26,000.00

Ready to Kick-Start Your Career in Insurance? We're recruiting an enthusiastic and detail-focused Insurance Operations Assistant to join a highly respected, international insurance organisation based in Cheltenham. This is a fantastic opportunity for someone with a basic understanding of insurance who is looking to develop their skills, gain valuable industry experience and build a long-term career within a successful global business. Our client offers a supportive, collaborative working environment where training, professional development and career progression are genuinely encouraged.

If you're organised, enjoy working with information and have a keen eye for detail, this could be the perfect next step in your career.

What You’ll Be Doing

• Supporting insurance broking and technical teams with day-to-day processing activities.
• Preparing, checking and updating insurance documentation.
• Entering, maintaining and validating information across internal systems.
• Assisting with claims, premiums and policy-related administration.
• Ensuring documentation is accurate, complete and compliant with procedures.
• Managing your workload and meeting agreed deadlines.
• Identifying errors or discrepancies and escalating queries when required.
• Working closely with colleagues to deliver an efficient, professional service.

About You

We're looking for someone who is eager to learn, takes pride in their work and wants to develop a career within the insurance industry.

You’ll ideally have:

• A basic understanding of insurance principles, terminology or policy administration.
• Excellent attention to detail and accuracy.
• Strong organisational and communication skills.
• Confidence using Microsoft Office, particularly Excel.
• The ability to follow procedures and manage competing priorities.
• A positive, proactive attitude and willingness to learn.
• Good teamwork and problem-solving skills.

Your Background Could Include

• Insurance Administrator
• Insurance Assistant
• Junior Insurance Administrator
• Insurance Operations Assistant
• Broking Assistant
• Policy Administrator
• Underwriting Assistant
• Trainee Insurance Technician
• Financial Services Administrator

What’s On Offer

Opportunity to join a highly respected international insurance organisation.

• Training and ongoing professional development.
• Supportive and collaborative team environment.
• Exposure to insurance broking, technical processing and operations.
• Opportunity to develop specialist insurance knowledge and expertise.
• Long-term career development within an established global business.

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