Insurance Customer Service Advisor – Growth & Benefits

Red Recruitment; Bristol; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading recruitment agency is looking for a Customer Service Advisor in Bristol to support customers with complex financial services products. This role offers a salary of up to £30,000 per annum along with benefits such as Bupa Private Medical Insurance, employee discounts, and ongoing training. The ideal candidate should possess strong communication skills and prior customer service experience.

Benefits

24 days of annual leave

Wellbeing day

Bupa Private Medical Insurance

Income Protection

Death in Service

Employee Assistance Programme

Electric Vehicle Scheme

Training and personal development

Company pension plan

Support for personal volunteer activities days (2 per year)

A wide range of exclusive employee discounts

Qualifications

• Good communicator, both written and spoken.
• Excellent attention to detail and a desire to provide exceptional customer service.
• Great team player with time management skills.

Responsibilities

• Resolving customer queries to maximize satisfaction.
• Utilizing retention's tools to retain customer relations.
• Maintaining an accurate CRM database.
• Identifying and selling products to existing clients.
• Achieving sales targets and key performance metrics.

Skills

Good communicator, both written and spoken

Excellent attention to detail

Great team player

Ability to work calmly under pressure

Previous experience in customer service and/or sales

Familiarity with CRM tools

Excellent time management and interpersonal skills

Positive and professional attitude

Job description

A leading recruitment agency is looking for a Customer Service Advisor in Bristol to support customers with complex financial services products. This role offers a salary of up to £30,000 per annum along with benefits such as Bupa Private Medical Insurance, employee discounts, and ongoing training. The ideal candidate should possess strong communication skills and prior customer service experience.