Insurance Client Services & Growth Executive

FJN Growth Solutions; Greater London; On-site; GBP 40,000 - 56,000; Full time

Job summary

FJN Growth Solutions seeks a Client Services & Commercial Executive to provide day-to-day support across client servicing, business development and account administration. You will maintain strong client relationships, coordinate policy and account management processes, support new business opportunities and prepare client and underwriting reports.

You will liaise with insurers, brokers and internal teams to obtain information, resolve queries and support placement and servicing activities while

Qualifications

• Significant experience in senior-level Account Management, Business Development, Sales or Broking within a B2B insurance environment.
• Previous insurance industry experience is essential; Accident & Health experience would be advantageous.
• Proven track record of account retention, business development, sales and/or broking, with a focus on profitable growth.
• Experience managing existing accounts, implementing new business and supporting underwriting facilities or delegated arrangements.
• Excellent written and spoken English is essential; additional language skills would be advantageous.

Responsibilities

• Act as a key contact for clients, brokers, insurers and internal stakeholders, providing timely and professional support.
• Support the onboarding and implementation of new clients, products, schemes and underwriting arrangements.
• Manage day-to-day account servicing, including policy administration, renewals, endorsements, client queries and financial/administrative activities.
• Develop and maintain strong client relationships, supporting account retention, new business and profitable growth.
• Produce accurate client, underwriting, performance, claims and management information.
• Maintain accurate records, documentation and compliance requirements across internal systems.
• Support new business activity by preparing quotations, presentations and client documentation.
• Liaise with insurers, underwriting partners and service providers to obtain information, resolve queries and support placement and servicing activities.
• Identify opportunities to improve client experience, operational efficiency and service delivery.
• Contribute to business development, relationship management, marketing and client retention initiatives.
• Take ownership of projects and deliver results while working collaboratively across teams and functions.

Skills

Account Management

Business Development

Sales

Broking

Communication

Relationship Management

Tools

Microsoft Office

CRM systems

Job description

FJN Growth Solutions seeks a Client Services & Commercial Executive to provide day-to-day support across client servicing, business development and account administration. You will maintain strong client relationships, coordinate policy and account management processes, support new business opportunities and prepare client and underwriting reports.

You will liaise with insurers, brokers and internal teams to obtain information, resolve queries and support placement and servicing activities while