Insurance Claims Handler - Subsidence / Property

Webber Hughes Ltd; United Kingdom; Remote; GBP 23,000 - 27,000; Full time

Benefits offered by this job

great working environment

supportive team culture

enhanced holidays

annual pay reviews

company social events

funding towards industry qualifications

discounts – high street & online

Job summary

Webber Hughes Ltd. is seeking a self-driven Claims Handler (property) to manage desk-based claims from a home-based setup.

The role includes occasional quarterly office visits and driving claims toward settlement with liaison across claimants, insurers, and internal teams. Ideal candidates will have buildings/property claims experience, strong communication, and a proactive, customer-service oriented mindset, thriving in a fast-paced, target-driven environment while maintaining attention to

Qualifications

• Previous buildings/property claims experience
• Great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Responsibilities

• Liaise with claimants, insurers and internal departments
• Work with third party companies to achieve desired outcomes
• Update and create building repair scopes using in-house schedule of rates
• Assess contractor estimates to ensure alignment with expectations
• Negotiate settlements for repairs with policyholders
• Settle claims under delegated authority

Skills

Claims handling (property)

Communication skills

Customer service

Organisation

Self-motivation

Team player

Tools

Microsoft Office

Job description

Claims Handler (property)

Salary: £27,000 - £23,000 DOE

Remote working

Due to our continued success in the UK market we are expanding our team. As one of the leading businesses in our field we always strive to exceed customers expectations, so if you are detail orientated, driven and eager to be part of a global firm then read below.

We are seeking a self-driven and confident claims technician, who has the drive to grow within the business and excel their career. The role is home based with occasional office visits (1 a quarter), so the ability to be self-motivated is an absolute must. The main duties and responsibilities will be to work as part of our desk-based team to drive claims towards settlement. Further to the above you will:

• Liaise with all parties involved, (claimants, insurers and internal departments)
• Work with third party companies to achieve the desired outcomes, mitigating future problems
• Update and create building repair scopes using an in-house schedule of rates
• Assessing contractor estimates - to ensure they are inline with expectations
• Negotiating settlements for repairs with policyholders
• Settling claims under delegated authority

What we are looking for:

• Previous buildings/property claims experience
• Great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

But above all else, we are seeking someone with a hunger, desire and attitude to really push their career within the insurance sector. This role would suit someone who is looking to be empowered to make decisions.

Benefits

• great working environment
• supportive team culture
• enhanced holidays
• annual pay reviews
• company social events
• funding towards industry qualifications
• various highstreet and online discounts

If you are proactive, organised, and eager to join a successful business, we would love to hear from you.