Insurance Claims Handler - Subsidence / Property

Webber Hughes Ltd; Lancashire; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Enhanced holidays

Annual pay reviews

Company social events

Funding towards industryQualifications

Discounts (high street & online)

Job summary

Webber Hughes Ltd in the Manchester area is seeking a proactive claims handler (property) to join our desk-based team. This home-based role involves occasional office visits and a focus on driving claims toward settlement.

You will liaise with claimants, insurers, and contractors, assess estimates, negotiate settlements, and settle claims under delegated authority. We offer a supportive team, enhanced holidays, and ongoing industry qualification funding.

Qualifications

• Previous buildings/property claims experience.
• Great communication and organisation skills.
• High standard of customer service.
• Computer literate, with excellent verbal and written communication skills.
• Ability to thrive in a fast-paced target driven environment.
• Positive attitude and be a flexible, self-motivated team player.
• Attention to detail and ability to assess and resolve problems and find solutions.

Responsibilities

• Liaise with claimants, insurers and internal departments.
• Work with third party companies to achieve the desired outcomes, mitigating future problems.
• Update and create building repair scopes using an in-house schedule of rates.
• Assessing contractor estimates - to ensure they are inline with expectations.
• Negotiating settlements for repairs with policyholders.
• Settling claims under delegated authority.

Skills

Communication

Organisation

Customer service

Computer literacy

Attention to detail

Job description

Claims Handler (property)

Salary: £27,000 - £30,000 DOE

Manchester area - Remote working

Due to our continued success in the UK market we are expanding our team. As one of the leading businesses in our field we always strive to exceed customers expectations, so if you are detail orientated, driven and eager to be part of a global firm then read below.

We are seeking a self-driven and confident claims technician, who has the drive to grow within the business and excel their career. The role is home based with occasional office visits (1 a quarter), so the ability to be self-motivated is an absolute must. The main duties and responsibilities will be to work as part of our desk-based team to drive claims towards settlement. Further to the above you will:

• Liaise with all parties involved, (claimants, insurers and internal departments)
• Work with third party companies to achieve the desired outcomes, mitigating future problems
• Update and create building repair scopes using an in-house schedule of rates
• Assessing contractor estimates - to ensure they are inline with expectations
• Negotiating settlements for repairs with policyholders
• Settling claims under delegated authority

What we are looking for:

• Previous buildings/property claims experience
• Great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

But above all else, we are seeking someone with a hunger, desire and attitude to really push their career within the insurance sector. This role would suit someone who is looking to be empowered to make decisions.

Benefits include a great working environment and supportive team culture, enhanced holidays, annual pay reviews, company social events, funding towards industry qualifications and various highstreet and online discounts.