Insurance Claims & Admin Specialist - Hybrid

Siamo Recruitment a division of Siamo Group; Gloucester; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Career development

Supportive environment

Leave entitlement

Health insurance (post probation)

Life insurance

Pension scheme

Sick pay

Onsite parking

Hybrid working after probation

Job summary

Siamo Recruitment a division of Siamo Group is hiring an Insurance Administrator. You will join a team of specialists and handle customer claims while providing essential administration support for claims and policies.

The role suits a hands-on, driven candidate with a customer-focused mindset and prior admin exposure. Hybrid working is available after 12–18 months of service, with online collaboration and strong career development opportunities.

Qualifications

• Previous administration exposure is essential.
• Experience in Insurance or veterinary sectors is advantageous.
• Confident and empathetic communicator by nature.
• Good team player with a willingness to support the team.

Responsibilities

• Working with clients supporting and advising on their claims.
• Processing and actioning all internal administration relating to claims and policies.
• Being first point of call for the customers and supporting their needs.
• Supporting the Claims Manager with adhoc duties.
• Working from a shared mailbox.
• Logging customer updates and journey notes via CRM.

Skills

Empathetic communicator

Team player

Microsoft Office

Tools

Excel

Job description

Siamo Recruitment a division of Siamo Group is hiring an Insurance Administrator. You will join a team of specialists and handle customer claims while providing essential administration support for claims and policies.

The role suits a hands-on, driven candidate with a customer-focused mindset and prior admin exposure. Hybrid working is available after 12–18 months of service, with online collaboration and strong career development opportunities.