Insurance Apprentice: Learn, Qualify & Grow in Colchester

Benefact Group; Colchester; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave plus bank hols

Birthday off

Group Personal Pension

Bonus scheme

Holiday buy scheme

Health and wellbeing benefits

Enhanced sick pay and parental leave

Support for study and professional资格

Paid time off for volunteering

Job summary

WRS Insurance Brokers, part of Benefact Group, invites applications for an Insurance Apprentice in Colchester. The role focuses on administrative support, high-level service to brokers and customers, and practical learning toward a Level 3 Certificate in Insurance.

Working 35 hours per week on a fixed-term contract (up to 18 months), you’ll gain experience in renewals, mid-term adjustments, quotations and general insurance duties while developing industry skills.

Qualifications

• GCSEs English and Maths at Grade 4 (C) or above.
• Excellent communication and customer service skills.
• Highly organised with strong attention to detail and IT skills.
• Ability to work effectively as part of a team and support colleagues.

Responsibilities

• Provide excellent customer service by building and maintaining relationships with clients, insurers and underwriters.
• Manage policy renewals, mid‑term adjustments, queries and other insurance administration.
• Help secure and retain business by identifying suitable and cost‑effective insurance solutions for clients.
• Support new business activities, including preparing quotations and ensuring all documentation is completed.
• Work in line with company procedures, regulatory requirements and customer service standards while achieving team objectives.

Skills

Communication skills

Customer service

Organisational skills

IT skills

Team player

Attention to detail

Education

GCSEs English & Maths (Grade 4/C)

Job description

WRS Insurance Brokers, part of Benefact Group, invites applications for an Insurance Apprentice in Colchester. The role focuses on administrative support, high-level service to brokers and customers, and practical learning toward a Level 3 Certificate in Insurance.

Working 35 hours per week on a fixed-term contract (up to 18 months), you’ll gain experience in renewals, mid-term adjustments, quotations and general insurance duties while developing industry skills.