Insurance Administrator - Office-Based, 25 Days Leave

Office Angels (Ashford); Ashford; On-site; CAD 43,000 - 58,000; Full time

Benefits offered by this job

25 days annual leave

Annual pay reviews

Discretionary bonus

Job summary

Office Angels (Ashford) is seeking an Insurance Administrator to join a friendly team in Ashford, Kent. The role handles general telephone customer service for policyholders and clients, processes new insurance instructions, and collaborates with UK offices to support claims and reporting.

The package includes 25 days annual leave, annual pay reviews, and a discretionary company performance related bonus. Working hours are Monday-Friday, 9am-5:30pm, office-based.

Qualifications

• Office administration experience required.
• Experience in Insurance or FCA regulated environment would be an advantage.
• Excellent telephone manner.
• Ability to contribute effectively to an enthusiastic team.

Responsibilities

• General telephone customer service handling enquiries from policyholders and clients.
• Dealing with new instructions of insurance claims from insurer clients.
• Working closely with other offices throughout the UK.
• Assisting in the compilation and/or management of Key Performance Indicator reports.
• Data entry.
• General office tasks.

Skills

Telephone etiquette

Office administration experience

Insurance environment experience

Team collaboration

Job description

Office Angels (Ashford) is seeking an Insurance Administrator to join a friendly team in Ashford, Kent. The role handles general telephone customer service for policyholders and clients, processes new insurance instructions, and collaborates with UK offices to support claims and reporting.

The package includes 25 days annual leave, annual pay reviews, and a discretionary company performance related bonus. Working hours are Monday-Friday, 9am-5:30pm, office-based.