Insurance Administrator *Friendly team + 25 days A/L

Office Angels; Ashford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave + Bank holidays

Annual pay reviews

Discretionary bonus

Job summary

Office Angels is recruiting for a brand-new Insurance Administrator role in Ashford, Kent. You will join a small team in a quiet, office-based environment and handle customer enquiries, claims coordination, and policy support.

The position runs Monday–Friday, 9:00–17:30, with 25 days of annual leave plus bank holidays, annual pay reviews, and a discretionary bonus tied to company performance. Prior office administration and insurance exposure are advantageous for success.

Qualifications

• Previous Office Administration experience.
• Experience within an Insurance or FCA regulated environment would be an advantage.
• Excellent telephone manner and clear communication.
• Ability to contribute effectively within a small, enthusiastic team.

Responsibilities

• General telephone customer service handling enquiries from policyholders and clients.
• Dealing with new instructions of insurance claims from insurer clients.
• Working closely with other offices throughout the UK.
• Assisting in the compilation and/or management of KPI reports.
• Data entry
• General office tasks

Skills

Office administration

Telephone manner

Insurance experience

Team contribution

Job description

We're excited to be recruiting exclusively, for this brand new position as an Insurance Administrator for a reputable company who have doubled their turnover in the past few years! This position is working as part of a small team of 7 and would suit someone who likes a quieter office.

Job Title

Insurance Administrator

Location

Ashford, Kent. Office based.

Salary

£27,000

Hours

Monday-Friday, 9am-5:30pm

Benefits

• 25 days annual leave + Bank holidays
• Annual pay reviews
• Discretionary company performance related bonus

Responsibilities

• General telephone customer service handling enquiries from policyholders and clients
• Dealing with new instructions of insurance claims from insurer clients
• Working closely with other offices throughout the UK
• Assisting in the compilation and/or management of Key Performance Indicator reports
• Data entry
• General office tasks

Requirements

• Previous Office Administration experience
• Experience working within an Insurance or FCA regulated environment would be an advantage.
• An excellent telephone manner
• The ability to contribute effectively to an enthusiastic team

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

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