Insurance Admin: Claims & Customer Service (Office-Based)

Office Angels; Ashford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days leave

Annual pay reviews

Bonus potential

Job summary

Office Angels is recruiting exclusively for a brand new Insurance Administrator role in Ashford, Kent. The position is office-based, Monday to Friday, 9am-5:30pm, with a salary of £27,000.

You will join a small team and handle telephone inquiries, support claims, assist with KPI reporting, and perform general office tasks. Previous admin experience and a professional telephone manner are important to fit this collaborative environment.

Qualifications

• Previous Office Administration experience.
• Experience working within an Insurance or FCA regulated environment would be an advantage.
• An excellent telephone manner.
• The ability to contribute effectively to an enthusiastic team.

Responsibilities

• General telephone customer service handling enquiries from policyholders and clients.
• Dealing with new instructions of insurance claims from insurer clients.
• Working closely with other offices throughout the UK.
• Assisting in the compilation and/or management of Key Performance Indicator reports.
• Data entry.
• General office tasks.

Skills

Telephone communication

Data entry

Office administration

Teamwork

Job description

Office Angels is recruiting exclusively for a brand new Insurance Administrator role in Ashford, Kent. The position is office-based, Monday to Friday, 9am-5:30pm, with a salary of £27,000.

You will join a small team and handle telephone inquiries, support claims, assist with KPI reporting, and perform general office tasks. Previous admin experience and a professional telephone manner are important to fit this collaborative environment.