Insurance Account Manager - Client Relations (Hybrid)

Everywhen; Newcastle upon Tyne; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

26 days holiday

Career progression

CII/ACII qualifications

Pension

Wellbeing support

Volunteering day

Spotlight Awards

Job summary

Everywhen in Newcastle is seeking an Account Handler to join our friendly team. You will be the first contact for a designated client portfolio, delivering excellent service and solving queries.

Ideal candidates bring insurance industry experience and a proactive, entrepreneurial mindset, with strong communication by phone and email, and a collaborative approach to supporting colleagues.

Qualifications

• Insurance industry experience is essential.
• Ability to build strong client relationships.
• Proactive with initiative and entrepreneurial spirit.
• Confident communicating with clients on phone and email.

Responsibilities

• Support a designated client portfolio on a daily basis.
• Be the first point of contact and handle queries.
• Develop and maintain strong client relationships.
• Collaborate with teammates to deliver service excellence.

Skills

Insurance industry experience

Client relationship building

Customer service orientation

Proactive mindset

Phone & email communication

Team collaboration

Job description

Everywhen in Newcastle is seeking an Account Handler to join our friendly team. You will be the first contact for a designated client portfolio, delivering excellent service and solving queries.

Ideal candidates bring insurance industry experience and a proactive, entrepreneurial mindset, with strong communication by phone and email, and a collaborative approach to supporting colleagues.