Insurance Account Handler – Hybrid, Career Growth

Everywhen; Lewes; Hybrid; GBP 30,000 - 46,000; Full time

Benefits offered by this job

26 days holiday

Career progression

Professional qualifications

Pension scheme

Wellbeing support

Volunteering day

Spotlight Awards

Job summary

Everywhen, the UK’s largest independent insurance broker in Lewes, seeks an experienced Insurance Account Handler to manage a designated portfolio and deliver exceptional client service. You will build strong relationships, advise on insurance needs, and strive for the best client experience.

We offer a Monday–Friday schedule with hybrid working options, a competitive salary based on experience, and a generous bonus structure.

Qualifications

• Insurance industry experience is a must.
• Positive, proactive attitude and a drive to deliver the best client experience.
• Curiosity and a willingness to learn—we’ll support you with qualifications like CII or ACII.
• Confidence in communication, both over the phone and face‑to‑face.
• A collaborative spirit and the resilience to adapt in a fast‑paced environment.
• Integrity and honesty—essential in our regulated industry and valued in our culture.

Responsibilities

• Be the go‑to person for a designated portfolio of clients.
• Build strong relationships and support clients with their insurance needs.
• Deliver excellent customer service and rapport with clients.

Skills

Insurance experience

Communication

Teamwork

Willing to learn

Integrity

Proactive attitude

Job description

Everywhen, the UK’s largest independent insurance broker in Lewes, seeks an experienced Insurance Account Handler to manage a designated portfolio and deliver exceptional client service. You will build strong relationships, advise on insurance needs, and strive for the best client experience.

We offer a Monday–Friday schedule with hybrid working options, a competitive salary based on experience, and a generous bonus structure.