Insurance Account Handler — Hybrid, Growth & Benefits

Everywhen; West Midlands; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Holiday entitlement 26 days

35 hour working week

Career progression across Ardonagh

Support to obtain professional quals

Pension scheme

Employee Assistance programme

Discounted gym memberships

Volunteering day

Charity donation matching

Spotlight Awards

Job summary

Everywhen in Telford is seeking an Insurance Account Handler to support a designated client portfolio, serving as the first point of contact and building strong relationships. The role balances customer service with sales support, helping clients with queries and ensuring a high standard of service.

We welcome applicants from diverse backgrounds and offer hybrid and flexible working options. The successful candidate will join a growing team within the Ardonagh family and have access to

Qualifications

• Experience of the Insurance Industry is essential for this role.
• Be proactive, use your initiative and show an entrepreneurial spirit.
• Willingness to learn and be curious with opportunities to gain qualifications.
• Confidence to work with clients both on the phone and face to face.
• Team-oriented, engaging and resilient to change in a busy environment.
• Honesty and integrity within a financial-regulated organisation.

Responsibilities

• Support a designated client portfolio as the first point of contact.
• Build strong client relationships and handle queries as they arise.
• Contribute to delivering a high-quality customer experience and sales support.

Skills

Customer service

Relationship building

Proactive mindset

Entrepreneurial spirit

Communication

Job description

Everywhen in Telford is seeking an Insurance Account Handler to support a designated client portfolio, serving as the first point of contact and building strong relationships. The role balances customer service with sales support, helping clients with queries and ensuring a high standard of service.

We welcome applicants from diverse backgrounds and offer hybrid and flexible working options. The successful candidate will join a growing team within the Ardonagh family and have access to