Insurance Account Handler - Commercial Lines

E Personnel Recruitment; Leatherhead; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

CII study support

Career progression

Varied client portfolio

Scheme-based business exposure

Supportive broking team

Weekdays only

Leatherhead location

Job summary

E Personnel Recruitment is recruiting for a Commercial Insurance Account Handler in Leatherhead, Surrey. The role is office-based, Monday to Friday, 9.00 am–5.15 pm, with a supportive broking team and career progression opportunities.

You will service a varied portfolio of commercial clients, including scheme-based business. Benefits include support towards CII qualifications and exposure to major schemes.

Qualifications

• At least 1–2 years' commercial insurance experience.
• Experience within commercial vehicle, motor fleet, public liability or employers' liability insurance.
• Strong understanding of general insurance principles.

Responsibilities

• Manage day-to-day servicing of a varied portfolio of commercial insurance clients.
• Renewals and mid-term adjustments; review risk and claims information.
• Secure competitive quotations and present renewal terms.
• Support client retention and profitable account growth.
• Maintain accurate client files and policy documentation.

Skills

Commercial insurance

Motor fleet

Public liability

Employers' liability

Education

GCSEs English & maths

Job description

Commercial Insurance Account Handler

Leatherhead, Surrey

Monday to Friday, 9.00 am-5.15 pm

Permanent Full-time Office-based

Are you an experienced Commercial Insurance Account Handler seeking greater variety, genuine career progression and the opportunity to develop within a supportive and established broking team?

We are recruiting on behalf of a well-established commercial insurance business based in Leatherback. You will work alongside experienced brokers, servicing new and existing commercial clients, including major scheme-based clients within the removals and storage sector.

What is on offer?

• Full support towards CII professional qualifications
• Excellent opportunities for promotion and long-term career progression
• A varied portfolio of commercial clients
• Exposure to major scheme-based business
• A supportive and experienced broking team
• Monday-to-Friday working with no weekends
• Leatherhead location, easily commutable from Dorking, Ashtead and Epsom

The role

As Commercial Insurance Account Handler, you will manage the day-to-day servicing of a varied portfolio of commercial insurance clients, ensuring they receive a responsive, accurate and professional service.

Your responsibilities will include:

• Managing commercial insurance renewals and mid-term adjustments
• Reviewing risk and claims information and obtaining any additional information required from clients
• Securing competitive quotations from insurers
• Presenting renewal terms promptly and following up with clients for instructions
• Supporting strong client retention and profitable account growth
• Processing policy adjustments through insurer extranets
• Ensuring insurance cover is placed within the required timescales
• Building effective, long-term relationships with clients
• Understanding clients' requirements and recommending appropriate insurance solutions
• Working closely with underwriters to adapt policies and secure suitable cover
• Responding promptly and professionally to client enquiries
• Preparing invoices and resolving billing queries
• Maintaining accurate client files, correspondence and policy documentation
• Working collaboratively with brokers and the wider team

About you

We would be interested in hearing from candidates who have:

• At least one to two years' commercial insurance experience
• Experience within commercial vehicle, motor fleet, public liability or employers' liability insurance
• A sound understanding of general insurance principles
• Commercial insurance experience rather than solely personal lines experience
• A confident and professional telephone manner
• The ability to communicate effectively with clients, insurers and colleagues
• Strong organisational and problem-solving skills
• Excellent attention to detail
• A flexible and team-focused approach
• Five GCSEs at grade C/4 or above, or equivalent, including English and maths

Progress towards CII qualifications would be advantageous, although full support for further CII study is available.

Should your application be successful, you will be contacted shortly.

Please note: The job title shown above may be different to local job titles used in the client's business and issued on their contract of employment.