Insurance Account Handler

NACBA; West of England; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

26 days holiday

Career progression

Professional qualifications

Pension scheme

24/7 wellbeing support

Volunteer day

Spotlight Awards

Job summary

NACBA in Bristol is seeking an Insurance Account Handler to join our friendly team. You’ll manage a portfolio of clients, deliver excellent service, and develop strong relationships.

We offer hybrid working, a competitive salary based on experience, and a generous bonus structure, plus 26 days holiday, pension, and professional qualifications. If you thrive on customer service and growth, apply now.

Qualifications

• Insurance industry experience is required.
• Ability to deliver excellent customer service and build rapport.
• Willingness to pursue professional qualifications (CII/ACII).

Responsibilities

• Manage a designated portfolio of clients and provide insurance solutions.
• Build strong client relationships and support insurance needs.
• Represent the company with a positive, proactive attitude in a fast-paced environment.

Skills

Insurance experience

Communication skills

Customer service mindset

Proactive attitude

Willingness to learn

Team collaboration

Education

CII/ACII qualification

Job description

Ready for Your Next Big Career Move in Insurance?

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Bristol.

Join Our Friendly Team in Bristol as an Insurance Account Handler

As an Insurance Account Handler, you'll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience, and a generous bonus structure. Plus, you'll benefit from our flexible and hybrid working options-because we know the 9-5 doesn't suit everyone.

What You'll Be Doing

You'll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with your insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you.

What We're Looking For

• Insurance industry experience is a must.
• A positive, proactive attitude and a drive to deliver the best client experience.
• Curiosity and a willingness to learn-we'll support you with qualifications like CII or ACII.
• Confidence in communication, both over the phone and face-to-face.
• A collaborative spirit and the resilience to adapt in a fast-paced environment.
• Integrity and honesty-essential in our regulated industry and valued in our culture.

What You'll Get in Return

We care about our people and their wellbeing. Here's a snapshot of the benefits:

• 26 days holiday plus bank holidays
• Career progression opportunities across our group
• Professional qualifications to boost your career
• Pension scheme for your future
• 24/7 wellbeing support
• Paid volunteering day to give back to your community
• Spotlight Awards to celebrate our brightest stars

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.