Commercial Account Handler

Everywhen; Manchester; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

26 days holiday + bank holidays

Career progression

Professional qualifications support

Pension scheme

24/7 wellbeing support

Paid volunteering day

Spotlight Awards

Job summary

Everywhen in Manchester is seeking an Insurance Account Handler to join our friendly team. You’ll manage a designated portfolio, deliver outstanding service, and build lasting client relationships.

We offer a hybrid working model with Monday–Friday hours, a competitive salary aligned with experience, and opportunities to pursue professional qualifications such as CII or ACII. If you’re passionate about insurance and superior client care, apply now to become part of the UK’s growing independent

Qualifications

• Insurance industry experience is essential.
• Positive, proactive attitude and drive to deliver the best client experience.
• Curiosity and willingness to learn, supported with industry qualifications like CII/ACII.
• Confidence in communication, both over the phone and in person.
• Collaborative spirit and the resilience to adapt in a fast-paced environment.
• Integrity and honesty as core to our regulated industry.

Responsibilities

• Manage a designated portfolio of clients and build strong relationships.
• Support clients with their insurance needs and deliver excellent customer service.

Skills

Insurance industry experience

Positive attitude

Proactive mindset

Confidence in communication

Collaborative spirit

Integrity and honesty

Education

CII or ACII qualification

Job description

Ready for Your Next Big Career Move in Insurance?

Join Our Friendly Team in Manchester as an Insurance Account Handler

Are you experienced in the insurance industry and looking for a new challenge? We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in Manchester.

As an Insurance Account Handler, you’ll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience, and a generous bonus structure. Plus, you’ll benefit from our flexible and hybrid working options—because we know the 9–5 doesn’t suit everyone.

What You’ll Be Doing

You’ll be the go‑to person for a designated portfolio of clients, building strong relationships and supporting them with your insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor‑made for you.

What We’re Looking For

We’re open to diverse backgrounds, but here are a few essentials:

• Insurance industry experience is a must.

• A positive, proactive attitude and a drive to deliver the best client experience.

• Curiosity and a willingness to learn—we’ll support you with qualifications like CII or ACII.

• Confidence in communication, both over the phone and face‑to‑face.

• A collaborative spirit and the resilience to adapt in a fast‑paced environment.

• Integrity and honesty—essential in our regulated industry and valued in our culture.

What You’ll Get in Return

We care about our people and their wellbeing. Here’s a snapshot of the benefits:

• 26 days holiday plus bank holidays

• Career progression opportunities across our group

• Professional qualifications to boost your career

• Pension scheme for your future

• 24/7 wellbeing support

• Paid volunteering day to give back to your community

• Spotlight Awards to celebrate our brightest stars

#AIB #LI-RM1 #LI-Hybrid INDX1

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.