Insurance Account Handler

Everywhen; West of England; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

26 days holiday

Career progression

Professional qualifications

Pension scheme

Wellbeing support

Volunteering day

Spotlight Awards

Job summary

Everywhen in Bristol is looking for an Insurance Account Handler to join our team. You will be the go-to person for a designated portfolio of clients, delivering excellent service and building strong relationships to meet their insurance needs.

We welcome diverse backgrounds and value a positive attitude, integrity, and a collaborative approach. The role offers a Monday–Friday schedule with weekends off, a hybrid working pattern, and opportunities for professional qualifications like CII or ACII.

Qualifications

• Insurance industry experience required.
• Positive, proactive attitude and drive for best client experience.
• Willingness to learn and pursue qualifications like CII/ACII.
• Confidence in communication over the phone and face-to-face.
• Collaborative spirit and resilience in a fast-paced environment.
• Integrity and honesty in a regulated industry.

Responsibilities

• Manage a portfolio of clients and deliver excellent service.
• Build relationships and support clients' insurance needs.

Skills

Insurance experience

Communication

Curiosity/willingness to learn

Teamwork

Integrity

Proactive attitude

Education

CII/ACII qualification

Job description

Ready for Your Next Big Career Move in Insurance?

Join Our Friendly Team in Bristol as an Insurance Account Handler

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Bristol.

As an Insurance Account Handler, you'll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience, and a generous bonus structure. Plus, you'll benefit from our flexible and hybrid working options - because we know the 9-5 doesn't suit everyone.

What You'll Be Doing

You'll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you.

What We're Looking For

We're open to diverse backgrounds, but here are a few essentials:

• Insurance industry experienceis a must.

• positive, proactive attitudeand a drive to deliver the best client experience.

• Curiosity and a willingness to learn- we'll support you with qualifications like CII or ACII.

• Confidence in communication, both over the phone and face-to-face.

• collaborative spiritand the resilience to adapt in a fast-paced environment.

• Integrity and honesty- essential in our regulated industry and valued in our culture.

What You'll Get in Return

We care about our people and their wellbeing. Here's a snapshot of the benefits:

• 26 days holidayplus bank holidays

• Career progressionopportunities across our group

• Professional qualificationsto boost your career

• Pension schemefor your future

• 24/7 wellbeing support

• Paid volunteering dayto give back to your community

• Spotlight Awardsto celebrate our brightest stars

#AIB #LI-TM1 #LI-Hybrid INDX1

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.