Insurance Account Director

Employment Specialists; Chelmsford; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Employment Specialists is seeking an Account Director in the Chelmsford area to manage key client relationships with CEOs and CFOs, delivering bespoke insurance solutions and high-level risk management guidance. You will build credibility and maintain close working relationships with senior stakeholders while ensuring client profitability and retention.

The role involves leading end-to-end client service, pricing insurance solutions to client needs, and occasionally visiting clients, with a

Qualifications

• First class Commercial Insurance knowledge
• Integrity, credibility and presence at Senior levels
• Excellent communication, negotiation and interpersonal skills
• Genuine desire for excellent customer service and business development

Responsibilities

• Understand the clients' business and their risk management needs to provide first class Insurance solutions
• Ensure Insurance solutions are appropriately priced to meet the clients' needs and deliver profitable business
• Lead and deliver the end to end ongoing client service
• Proactively develop client relationships to ensure excellent retention rates
• Manage KPIs/SLAs to ensure targets are met

Job description

Your Clients will expect superior bespoke Insurance programmes and the best possible risk management advice. You will be dealing with CEO's and CFO's who want a close working relationship with their Insurance Expert and your team.

Accordingly you will have the credibility and presence to be effective at this level but also the relationship building skills to successfully build those relationships.

You will be responsible for the revenues of those clients and their interests will be at the heart of the way you do business.

Often these Clients will be household names or will have multi national operations, so you will need the integrity to operate at this level.

Also because of the complexity of their Insurance requirements, you will be able to focus on a small number of these key accounts.

As an Account Director your responsibilities will include:

• Understand the clients' business and their risk management needs to provide first class Insurance solutions
• Ensure Insurance solutions are appropriately priced to meet the clients' needs and deliver profitable business
• Lead and deliver the end to end ongoing client service
• Proactively develop client relationships to ensure excellent retention rates
• Manage KPIs/SLAs to ensure targets are met

To be a successful Account Director you will demonstrate:

• First class Commercial Insurance knowledge gained across all classes of business
• Integrity, credibility and presence at Senior levels
• Excellent communication, negotiation and interpersonal skills
• Genuine desire for excellent customer service and business development

You will be focused on your client's needs and responsive to them, which would include visiting them, occasionally abroad, when virtual meetings are not appropriate. Otherwise you will be able to work on a hybrid basis, including visiting the office to keep in touch with your team.

Insurance Account Director Chelmsford, Essex