Instruments and Contracts Coordinator

Danaher Corporation; Little Chalfont; On-site; GBP 28,000 - 40,000; Full time

Job summary

Beckman Coulter Diagnostics, a Danaher operating company, seeks an Instruments and Contracts Coordinator to own the contracts database and manage orders for UK, Ireland, Nordics and the Netherlands.

You will work onsite in Little Chalfont, collaborate with NHS customers, ensure contract performance, renewals and cost controls, and support a fast-paced MSC team with Oracle or ERP system experience.

Qualifications

• Experience in contract management or customer services.
• Strong planning and organizational skills.
• Proficient in MS Office, especially Excel.

Responsibilities

• Manage and maintain contracts database for UK/Ireland, Nordics, Netherlands.
• Process instrument and consumable orders and renewals.
• Provide excellent customer experience and ensure contract compliance.

Skills

Contract management

Customer service

Communication

Autonomy & teamwork

Tools

Oracle ERP

SAP ERP

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s (https://danaher.com/our-businesses) 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible.

The Instruments and Contracts Coordinator is responsible for the full ownership and maintenance of our contracts database. Contract management activities including renewals, instrument and consumable order processing for UK, Ireland, Nordics and Netherlands.

This position reports to the MSC Governance and Finance Manager and you will part of the Managed Service Contract (MSC) Team based onsite in Little Chalfont.

In this role, you will have the opportunity to:

• Undertake all aspects of Contract Management, Instrument & Consumable order handling using Oracle systems as part of a Managed Service team supporting customers within the NHS.
• Provide excellent customer experience (both internal and external), being knowledgeable about your job, having pride in yourself and your abilities, and giving the customer your best to create loyalty and stand out among the rest.
• Build relationships within the organization across many teams (UK and EU), working actively to ensure contract performance is compliant and investigating all opportunities to control and drive down costs, whilst pursuing continual improvements in process and performance.

The essential requirements of the job include:

• Outstanding planning and organizational skills with evidence of creation and execution of successful performance.
• Strong communication, with the ability to effectively engage with internal or external customers, peers and management working within a complex environment. Proven ability to work successfully both autonomously and collaboratively within a team environment.
• Excellent knowledge of MS Office, especially Excel; experience with an ERP system, such as SAP or Oracle

It would be a plus if you also possess previous experience in:

• Customer services or contract management
• Knowledge of Dutch language

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefits that add value to our lives. Whether it’s a health care program or paid time off, our programmes contribute to life beyond the job.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com .