Instructional Designer - Learning And Development Consultant

Softcat; Birmingham; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Softcat is seeking a motivated Learning & Development professional to join our Sales L&D team on a 6 month FTC maternity cover. You will help design and deliver practical, outcome-focused learning content to empower sales people and leaders.

This role offers hybrid working, with in-office collaboration and flexible hours, plus the opportunity to shape academy briefs, create assets across guides, e-learning, videos and workshops, and drive capability programmes in a busy, supportive environment.

Qualifications

• Strong instructional design experience, with the ability to design clear, practical and outcome-focused learning.
• Experience turning learning briefs, stakeholder input or subject matter expert content into high-quality learning assets that support academy build and delivery.
• Experience building learning content and resources for structured academies, learning pathways or capability programmes.
• Confidence creating a range of learning formats, including guides, presentations, e-learning, videos and workshop materials.
• Experience using digital learning tools such as Articulate, Synthesia, screen recording software or similar.
• Experience creating e-learning and instructional videos.

Responsibilities

• Design, build and refine high-quality learning content across sales and sales management capability programmes.
• Create a blend of learning content, including static/dynamic documents, videos and e-learning modules.
• Shape briefs and work from academy plans to bring learning assets to life.

Skills

Instructional design

Learning content development

E-learning design

Digital learning tools

Tools

Articulate

Synthesia

Screen recording software

Job description

6 Month FTC (Maternity Cover)

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Learning & Development Team

Softcat's Learning & Development team sits within a wider People & Property department consisting of People Operations, People Business Partners, Reward, Talent Acquisition, Diversity & Inclusion and Employee Engagement. The purpose of the L&D team is to champion a learning culture that empowers employees to reach their potential and drive high performance at Softcat. The L&D team plays an influential part in our business, ensuring that Softcat succeeds through our people.

This is an exciting time to join the Softcat Sales L&D Team. As Softcat continues to grow, we're investing in the capabilities that will drive our future success. You'll join a team focused on helping our sales people and leaders build the skills, knowledge and behaviours needed to perform at their best and deliver great business outcomes.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.

About the Role:

This is a 6 month FTC maternity cover. We're transforming the way we enable our sales teams and sales leaders to perform, grow and succeed. A key part of that transformation is our on-demand Sales Academies, which will give our people clear, practical and outcome-focused learning when they need it. We've already built the core structure for the academies. By joining the team that is building the learning assets that sit behind them, you'll help bring the academies to life and turn the structure into practical learning people can access, use and apply.

You'll help shape and agree the briefs, then work from academy plans and subject matter input to design, build and refine high-quality learning content across our sales and sales management capability programmes.
You'll create a blend of learning content, including:

• Static and interactive documents, such as PDF's, guides and presentations
• Videos using user-generated content
• Instructional how-to videos using screen recordings
• E-Learning modules
• AI-generated videos using Synthesia
• AI scenario practice, including scoping, prompting and build
• In-person and virtual workshops, including action learning set design

We'd love you to have:

• Strong instructional design experience, with the ability to design clear, practical and outcome-focused learning.
• Experience turning learning briefs, stakeholder input or subject matter expert content into high-quality learning assets that support academy build and delivery.
• Experience building learning content and resources for structured academies, learning pathways or capability programmes.
• Confidence creating a range of learning formats, including guides, presentations, e-learning, videos and workshop materials.
• Experience using digital learning tools such as Articulate, Synthesia, screen recording software or similar.
• Experience creating e-learning and instructional videos.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.