Instructional Designer — Hybrid L&D Innovator

Nationwide; Swindon; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Private medical insurance

Competitive pension

Annual bonus

Training and development

Salary sacrifice benefits

Life assurance

Wellhub health & wellness

Up to 2 volunteering days

Job summary

Nationwide is seeking an Instructional Designer to craft legendary blended learning experiences and lead teams within the L&D function. The role focuses on delivering onboarding, upskills and holistic learning solutions across Retail and Customer Operations.

You will manage multiple projects, build strong stakeholder relationships and apply consultancy and design thinking to drive business outcomes. Hybrid working is supported across the UK network.

Qualifications

• Demonstrate high levels of technical and non-technical design skills.
• Have exceptional organisational, planning and resourcing skills to effectively manage multiple projects through the whole project life cycle.
• Have strong stakeholder management skills and can quickly build effective relationships with colleagues.
• Be a confident communicator who can provide expert and professional L&D consultancy and make credible and commercially focused recommendations.
• Have a curious & analytical mindset, be comfortable challenging the norm and be a proactive problem solver, following all governance, utilising data to inform decisions and measure learning effectiveness.
• Demonstrate a proactive and solutions-focused mindset, demonstrating resilience, adaptability and personal accountability.
• Have experience of optimising learning through delivery of blended solutions.
• Be an effective collaborator across L&D and the wider business, establishing clear roles, responsibilities and escalation points, while acting as a trusted and credible decision-maker.

Responsibilities

• The successful candidate will build and maintain strong relationships with stakeholders at all levels, using effective influencing and consulting skills to understand business challenges and ensure learning solutions align with strategic objectives.
• They will use data, insights and performance measures to identify needs, shape recommendations and evaluate the impact of learning interventions.
• Working across multiple projects simultaneously, they will confidently manage competing priorities, risks and dependencies while providing leadership, direction and coaching to learning designers and wider project contributors.
• They will champion the design and delivery of engaging, inclusive and impactful learning experiences across a range of learning methods and platforms.
• The role requires a strong focus on continuous improvement, using learner feedback, business outcomes and quality assurance reviews to enhance learning solutions and maintain consistently high standards.
• The successful candidate will also stay abreast of emerging technologies, tools and industry best practice, helping to shape future learning capability and drive innovation in learning design and delivery across the organisation.

Job description

Nationwide is seeking an Instructional Designer to craft legendary blended learning experiences and lead teams within the L&D function. The role focuses on delivering onboarding, upskills and holistic learning solutions across Retail and Customer Operations.

You will manage multiple projects, build strong stakeholder relationships and apply consultancy and design thinking to drive business outcomes. Hybrid working is supported across the UK network.