Installations Administrative Assistant

Targa Telematics UK; Southend-on-Sea; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

8 bank holiday days

Company Benefit scheme

Long service rewards

Workplace pension

Free parking

Free refreshments

IT equipment for hybrid working

Comprehensive induction and training

Job summary

Targa Telematics (UK) Limited is seeking an installations administration assistant to support scheduling engineers, entering data into Sage 50 and Zoho CRM, and handling routine enquiries. The role requires accuracy, strong Microsoft Office skills, and good communication in a busy environment.

You will also assist the Stores team with stock handling, packing, and goods in/out after training, while enjoying a benefits package and a clear path for development within the growing telematics group.

Qualifications

• Proficient in Microsoft Office and able to manage data accurately.

Responsibilities

• Assist Installations Manager with scheduling engineers and subcontractors.
• Enter department information onto Sage 50 and Zoho CRM with accuracy.
• Respond to routine enquiries by phone and email.
• Contact customers to confirm appointments and updates.
• Maintain accurate job records and supporting documentation.
• Liaise with Stores to ensure equipment and materials are ready in a timely manner.
• Arrange travel and hotel accommodation for engineers.
• Provide general administrative support within the team.
• After training, support Stores with goods in/out and stock records.

Skills

Microsoft Office

Communication skills

Organised

Attention to detail

Calm under pressure

Customer service experience

Data entry

Education

GCSE English & Maths (C/4+)

Tools

Sage 50

Zoho CRM

Job description

Targa Telematics (UK) Limited, is part of the international Targa Telematics Group, specialising in telematics, connected vehicle technology and IoT fleet solutions. If you'd like the opportunity to build on your skills and knowledge of this growing industry, providing day to day administrative and stores support, we'd like to hear from you.

What you'll be doing

Installations Administration

• Assist the Installations Manager with booking and scheduling of engineers and subcontractors
• Enter department information onto Sage 50 and Zoho CRM with accuracy and completeness
• Respond to routine telephone and email enquiries, both externally and internally
• Contact customers to confirm appointments and routine updates
• Maintain accurate job records and other supporting documentation
• Liaise with Stores to ensure the correct equipment and materials are ready in a timely manner
• Arrange travel and hotel accommodation for engineers when requested
• Provide general administrative support and other duties within the team

Following training, occasionally support the Stores team with the following duties:

• Pick, pack and kit equipment
• Assist with goods in and out, and stock records
• Identify and report missing, damaged or incorrect stock
• Help to maintain the safety and cleanliness of the area

What we're looking for

To be successful in this role you must be able to demonstrate:

• A working knowledge of all Microsoft Office applications
• Professional communication skills, both verbally and in writing
• Good organisational skills, following agreed priorities and processes when required
• Accuracy and attention to detail in all areas of the role, but particularly with data and maintaining records
• Able to remain calm and professional in a busy working environment
• Desirable experience in a similar administrative or customer service role
• Desirable experience using Sage 50, Zoho or a similar business system
• Desirable experience in a similar role
• GCSE Grade C/4 or above in English and Mathematics or equivalent practical ability

Remuneration and Benefits

• 25 days paid annual leave per annum
• 8 bank holiday days per annum
• Company Benefit scheme, including discounted shopping, wellbeing support and EAP
• Additional long service rewards
• Workplace pension scheme with The People’s Pension
• Free parking at the office
• Free refreshments
• IT equipment for hybrid working
• Comprehensive Induction and ongoing training