Installations Administrative Assistant

Targa Telematics Uk; England; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

8 bank holidays

Company pension scheme

Discounted shopping

Wellbeing support

Employee Assistance Programme

Free parking

Hybrid working equipment

Comprehensive induction and training

Résumé du poste

Targa Telematics (UK) Limited is seeking an Installations Administration assistant to support the Installations Manager with scheduling, data entry into Sage 50 and Zoho CRM, and handling routine enquiries.

The role involves ensuring accurate records, coordinating with Stores for equipment, and arranging travel for engineers. A strong admin background and GCSEs in English and Maths are desirable, with hybrid working options and training provided.

Qualifications

• Proficient in Microsoft Office suite.
• Excellent written and verbal communication skills.
• Strong organisational abilities and ability to prioritise.
• Accurate data entry and meticulous record keeping.
• Calm and professional under pressure in a busy environment.
• Experience in administrative or customer service roles is desirable.
• Experience with Sage 50 or Zoho is desirable.

Responsabilités

• Assist the Installations Manager with booking and scheduling engineers and subcontractors.
• Enter department information onto Sage 50 and Zoho CRM with accuracy and completeness.
• Respond to routine telephone and email enquiries.
• Contact customers to confirm appointments and provide routine updates.
• Maintain accurate job records and supporting documentation.
• Liaise with Stores to ensure correct equipment and materials are ready.
• Arrange travel and hotel accommodation for engineers when requested.
• Provide general administrative support within the team.
• After training, support the Stores team with goods in/out, stock records, and reporting missing or damaged stock.
• Help maintain safety and cleanliness of the area.

Connaissances

MS Office

Professional communication

Organisational skills

Attention to detail

Calm under pressure

Administrative experience

Formation

GCSE English and Maths

Outils

Sage 50

Zoho CRM

Description du poste

Targa Telematics (UK) Limited, is part of the international Targa Telematics Group, specialising in telematics, connected vehicle technology and IoT fleet solutions. If you'd like the opportunity to build on your skills and knowledge of this growing industry, providing day to day administrative and stores support, we'd like to hear from you.

What you'll be doing

Installations Administration

• Assist the Installations Manager with booking and scheduling of engineers and subcontractors
• Enter department information onto Sage 50 and Zoho CRM with accuracy and completeness
• Respond to routine telephone and email enquiries, both externally and internally
• Contact customers to confirm appointments and routine updates
• Maintain accurate job records and other supporting documentation
• Liaise with Stores to ensure the correct equipment and materials are ready in a timely manner
• Arrange travel and hotel accommodation for engineers when requested
• Provide general administrative support and other duties within the team

Following training, occasionally support the Stores team with the following duties:

• Pick, pack and kit equipment
• Assist with goods in and out, and stock records
• Identify and report missing, damaged or incorrect stock
• Help to maintain the safety and cleanliness of the area

What we're looking for

To be successful in this role you must be able to demonstrate:

• A working knowledge of all Microsoft Office applications
• Professional communication skills, both verbally and in writing
• Good organisational skills, following agreed priorities and processes when required
• Accuracy and attention to detail in all areas of the role, but particularly with data and maintaining records
• Able to remain calm and professional in a busy working environment
• Desirable experience in a similar administrative or customer service role
• Desirable experience using Sage 50, Zoho or a similar business system
• Desirable experience in a similar role
• GCSE Grade C/4 or above in English and Mathematics or equivalent practical ability

Remuneration and Benefits

• 25 days paid annual leave per annum
• 8 bank holiday days per annum
• Company Benefit scheme, including discounted shopping, wellbeing support and EAP
• Additional long service rewards
• Workplace pension scheme with The People’s Pension
• Free parking at the office
• Free refreshments
• IT equipment for hybrid working
• Comprehensive Induction and ongoing training