Installation Technician

Innserveltd; Manchester; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Life assurance

Holiday trading options

Retail discounts

Employee Assistance Programme

Celebration Day

Flex Pot

Company Vehicle

Job summary

Innserve is seeking a full-time, field-based Installation Technician to install, maintain and repair drinks-dispense equipment at locations planned around your home postcode. You will be a customer-facing ambassador, delivering training and high levels of service.

You’ll need a practical, flexible approach in a technical role, with experience as a field service engineer and a full UK driving licence. Beer dispense experience is a bonus but training is provided.

Qualifications

• Experience in a technical or engineering role.
• Experience as a field service engineer.
• Full UK driving licence.

Responsibilities

• Install, maintain and repair drinks dispense equipment at locations planned around your home postcode.
• Provide training, guidance and high levels of customer service.
• Represent Innserve as a customer-facing ambassador across a varied range of sites.
• Troubleshoot and diagnose faults to restore service efficiently.

Skills

Field-based engineering

Mechanical installations

Electrical installations

Diagnostics

Customer service

Job description

Looking for a full time permanent field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning?

A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do?

Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas.

Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.

Working at Innserve, you'll enjoy:

Competitive salary: £30044,76pa (comprises £27819.23pa + an annual pensionable supplement of £2,225.53pa).

Generous holiday allowance: 23 days holiday + bank holidays.

Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services – including an extra “Celebration Day” off every full calendar year that you work for us.

But that’s not all! Each year, you’ll receive a “Flex Pot,” to purchase additional personalised benefits. Whether it’s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It’s your benefits, your way! Some benefits may cover you past state pension age and cover your family too!

Your typical day as an Installation Technician : Will be fast paced, extremely varied and far from a typical field engineering job! Our Technicians are our ambassadors, working with a varied range of customers. This exciting role offers the chance to install, maintain and repair a range of high spec drinks dispense equipment at locations planned around your home postcode. We care about our customers: you’ll support them with training, guidance, and highest levels of customer service.

You’ll already have:

• A practical, flexible approach to work with experience in a technical or engineering role.
• Experience as a field service engineer
• Experience in mechanical or electrical installations/maintenance, fault finding, plumbing or diagnostics.
• The ability to work with tools and enjoy problem solving technical issues.
• Determination to succeed and deliver excellence in customer experience.
• The ability to work independently.

A full UK driving licence.

Beer dispense/Brewery/Drinks Dispense experience is ideal but not essential as comprehensive training is given.

• Please note you will ideally need to live within a 10-mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports.

At Innserve, we are One Big Team. Interested in joining us?

Skills for the job

Flexible Benefits Pot Life Assurance Company Vehicle