Field Service Technician

Synergi Recruitment; Leeds; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Company van

Bonus scheme

Fully equipped van (company)

Training and development

Private medical options

Enhanced pension contribution

Life assurance

GP access

Generous holiday allowance

Discounts

Travel time paid

Product allowance

Career progression

Job summary

Synergi Recruitment is seeking a Service Technician to join a growing field-based technical services team, covering a defined territory in the UK. You will install, service and repair drinks dispense and cooling equipment, with training provided for the right candidate.

The role suits a practical, mechanically minded person who can work independently, manage their own schedule and build strong relationships with customers while ensuring safety and accuracy in all service reports.

Qualifications

• Strong mechanical and practical aptitude.
• Ability to work independently and manage own schedule.
• Good communication and customer service skills.
• Full UK driving licence and willingness to travel.

Responsibilities

• Install, service and maintain drinks dispense and cooling equipment.
• Diagnose faults and complete repairs safely and efficiently.
• Attend breakdowns and minimise equipment downtime.
• Carry out planned preventative maintenance.
• Install equipment at new and existing customer sites.
• Provide customers with guidance on operation and best practice.
• Develop customer relationships and complete service reports.
• Manage van stock, tools and spare parts.
• Adhere to Health & Safety requirements.

Skills

Mechanical aptitude

Problem solving

Communication

Customer service

Independent worker

Driving licence

Field-based work

IT/reporting basics

Job description

Our client is one of the world's largest leading manufacturers, they have a presence in all the leading supermarkets in the UK and are expanding.

Job Role & Key Responsibilities:

We are seeking a Service Technician to join a growing technical services team, providing installation, maintenance and repair support across a field-based territory.
This role is ideal for someone who is practical, mechanically minded and enjoys finding solutions. Previous experience within drinks dispense is not required, with full training provided for the right candidate.

Key Responsibilities:

• Install, service and maintain drinks dispense and cooling equipment.
• Diagnose faults and complete repairs efficiently and safely.
• Attend breakdowns and minimise equipment downtime.
• Carry out planned preventative maintenance.
• Install equipment at new and existing customer sites.
• Provide customers with guidance on equipment operation and best practice.
• Develop strong, professional customer relationships.
• Complete accurate service reports and update relevant systems.
• Manage van stock, tools, equipment and spare parts.
• Ensure all work is completed in line with Health & Safety requirements.

The Ideal Candidate will have:

• Strong mechanical and practical aptitude.
• A genuine interest in fixing, repairing and understanding how things work.
• Excellent problem-solving and fault-finding skills.
• Strong communication and customer service abilities.
• A positive, professional and reliable approach.
• The ability to work independently and manage your own schedule.
• Flexibility to work across a field-based territory.
• Basic IT skills for completing reports and updating systems.
• A full UK driving licence.
• The ability to carry out physical installation and maintenance work.
• Confidence working directly with customers.

Desirable Skills:

• Previous field-based engineering or service experience.
• Mechanical fault diagnosis and repair experience.
• Experience installing or maintaining commercial equipment.
• Strong troubleshooting skills.
• Good organisation and time-management.
• Customer-facing experience.
• Ability to work independently while maintaining high service standards.
• A willingness to learn and develop technically.

Benefits Include:

• Competitive salary
• Standby allowance.
• Company bonus scheme.
• Fully equipped company van.
• Paid door-to-door travel time.
• Monthly product allowance.
• Private medical options.
• Enhanced pension contribution.
• Life assurance.
• 24/7 GP access.
• Generous holiday allowance.
• High street and retail discounts.
• Comprehensive initial training.
• Ongoing technical training and development.
• Dedicated learning and development support.
• Long-term career progression opportunities.