Installation Scheduling & Admin Coordinator

Confidential; Sutton; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Company pension scheme

Free on-site parking

Casual dress

Job summary

Office Angels in Sutton is seeking a Goods Inwards / Administration Coordinator to join the operations team on-site. The role covers office administration, customer service, and installation scheduling, with a hands-on operational element and regular manual handling.

You will coordinate installation activities, communicate with customers and field teams, manage diary schedules, and support day-to-day operations.

Qualifications

• Proven experience in office administration or scheduling.
• Strong organisational and multi-tasking abilities.
• Excellent communication with customers and colleagues.

Responsibilities

• Manage and coordinate installation schedules and diaries.
• Liaise with customers to arrange and reschedule installation appointments.
• Communicate with installation teams to ensure efficient diary management.
• Respond to scheduling changes and resolve issues as they arise.
• Handle customer enquiries via telephone and email.
• Provide a professional and friendly point of contact for customers.
• Support general office administration and business operations.
• Assist with the safe lifting and movement of heavy objects when required.
• Work collaboratively with colleagues across the business to support operational efficiency.
• Use initiative and problem-solving skills to maintain service standards in a fast-paced environment.

Skills

Office administration

Scheduling

Customer service

Organisational skills

Verbal & written communication

Telephone manner

IT skills (Microsoft Office)

Tools

Microsoft Office

Job description

Office Angels in Sutton is seeking a Goods Inwards / Administration Coordinator to join the operations team on-site. The role covers office administration, customer service, and installation scheduling, with a hands-on operational element and regular manual handling.

You will coordinate installation activities, communicate with customers and field teams, manage diary schedules, and support day-to-day operations.