Installation Scheduler & Customer Experience Planner

YDU JC Air Cond & Ref Inc.- Dubai; Sunbury-on-Thames; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Salary

Generous Leave

Holiday Purchase Scheme

Comprehensive Benefits

Exclusive Discounts

Career Development

Job summary

YDU JC Air Cond & Ref Inc.- Dubai seeks a Subscriber Installation Planner in Sunbury-on-Thames, United Kingdom. The role emphasizes planning and scheduling installation workloads, enhancing customer experience, and liaising with Field Line Managers to resolve issues efficiently.

Competitive salary and comprehensive benefits include 25 days of annual leave, pension plans, life assurance, and career development opportunities. Full training will be provided for those eager to grow in a dynamic, supportive environment.

Qualifications

• Strong customer service focus.
• Confident using computers and willing to learn new systems.
• Proactive, positive attitude with a willingness to learn.
• Good organizational and communication skills.

Responsibilities

• Plan and schedule installation workloads to maximize efficiency.
• Coordinate appointments and support customer bookings.
• Work closely with Field Line Managers to resolve scheduling issues.
• Provide administrative support to keep operations running smoothly.
• Help identify and resolve potential issues before they impact service.

Skills

Customer service focus

Computer proficiency

Organizational skills

Communication skills

Problem-solving

Job description

YDU JC Air Cond & Ref Inc.- Dubai seeks a Subscriber Installation Planner in Sunbury-on-Thames, United Kingdom. The role emphasizes planning and scheduling installation workloads, enhancing customer experience, and liaising with Field Line Managers to resolve issues efficiently.

Competitive salary and comprehensive benefits include 25 days of annual leave, pension plans, life assurance, and career development opportunities. Full training will be provided for those eager to grow in a dynamic, supportive environment.