Installation Planner | Schedule & Customer Experience Lead

YDU JC Air Cond & Ref Inc.- Dubai; Sunbury-on-Thames; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

25 days annual leave

Holiday purchase scheme

Pension plan

Life assurance

Employee assistance program

Referral scheme

Exclusive discounts

Career development

Job summary

Johnson Controls is seeking an organised Subscriber Installation Planner to support our installation operations. You will plan and schedule installation workloads, coordinate customer bookings, and work closely with Field Line Managers to keep projects on track.

Join a fast-paced, team-focused environment with full training and clear opportunities for career development. A proactive attitude, strong organisation, and excellent communication will help you deliver a smooth customer experience.

Qualifications

• Strong customer service focus.
• Confident using computers and willing to learn new systems.
• Proactive, positive attitude with a willingness to learn.
• Good organisational and communication skills.

Responsibilities

• Plan and schedule installation workloads to maximise efficiency.
• Coordinate appointments and support customer bookings.
• Work closely with Field Line Managers to resolve scheduling issues.
• Provide administrative support to keep operations running smoothly.
• Help identify and resolve potential issues before they impact service.

Skills

Customer service

Organisational

Communication

Computer literacy

Willingness to learn

Job description

Johnson Controls is seeking an organised Subscriber Installation Planner to support our installation operations. You will plan and schedule installation workloads, coordinate customer bookings, and work closely with Field Line Managers to keep projects on track.

Join a fast-paced, team-focused environment with full training and clear opportunities for career development. A proactive attitude, strong organisation, and excellent communication will help you deliver a smooth customer experience.