Installation Scheduler

Zuno Tech Group; Leeds; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

30 days annual leave

Private medical cover

Death in service

Maternity leave

Paternity leave

Pension plan

Training & development

Job summary

Zuno is seeking a driven Installation Scheduler for our Leeds team. You will work closely with engineers and customers to manage schedules, coordinate diary entries and resolve issues during installations.

In this on-site role, you’ll assist with diary management, communicate solutions and recommendations, monitor planning issues, and collaborate with internal teams to keep projects on track.

Qualifications

• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with customers and engineers.
• Proactive and team oriented with a positive attitude.
• Comfortable using MS Office and Google apps; quick learner of new systems.

Responsibilities

• Remotely assist engineers with diary management and workload.
• Communicate with engineers and customers offering solutions and reassurance.
• Monitor and address planning issues as they arise.
• Build collaborative relationships across internal teams.
• Be proactive, engaged and forward thinking.

Skills

Communication

Relationship building

Team player

Calm under pressure

Proactive

Tech savvy

Job description

Installation Scheduler

Leeds Office - Full Time

Who are Zuno?

Think Uber, but for engineers.

We connect skilled engineers with installation jobs through our app, helping some of the UK’s biggest names, including E.ON, EDF Energy, Worcester Bosch and Tesla, get their products into customers’ homes.

But we’re building something bigger than a platform for finding work.

As the demand for smarter, more energy-efficient homes increases, we’re using technology at scale to connect the businesses, products and skilled people making it happen.

We’re helping power the future of home energy, one installation at a time.

Job Summary:

We’re looking for a driven and passionate Installation Scheduler to join our growing team at Zuno. Working closely with engineers and customers to manage schedules and resolve any issues that arise.

Key Responsibilities:

• Remotely assist engineers with their diary management and workload
• Communicate with engineers and customers offering solutions, recommendations and reassurance
• Monitor and action any planning issues that may arise
• Build relationships with different teams within the company
• Be reactive, engaged and forward thinking

Who you are:

• Confident speaking with engineers and customers over the phone on a daily basis
• Able to build and maintain strong relationships with both customers and engineers
• Proactive, hardworking and motivated, with a positive attitude and a strong team focus
• Excellent verbal and written communication skills
• Comfortable using Microsoft and Google software and able to learn new systems quickly
• Able to remain calm, organised and effective when working under pressure
• Friendly, approachable and confident in your communication style
• A positive and adaptable team player who enjoys working in a fast-paced environment

Benefits:

• 30 days annual leave + bank holidays!
• Private medical cover with Aviva*
• 4 x salary Death in Service cover with Zurich*
• Paid 6 months maternity pay after a year of service
• Paid paternity pay after a year of service
• Salary sacrifice pension matched up to 6%
• Ongoing training & development opportunities

*After probationary period

Note: We’re unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.