Installation Coordinator

GAP Group; North East; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary and bonus scheme

25 days annual leave

Bank holidays

Contributory Pension Scheme

Life Assurance

Employee Welfare Fund

Cycle to Work Scheme

Health & Wellness

Job summary

GAP Group is seeking an Installation Coordinator to provide prompt and efficient service within the Pump & Power Services Division. You will work with the installation manager to deliver bespoke solutions for our customers.

You will raise contracts, prepare quotes, source equipment, arrange transport, invoicing, and handle calls and emails in a fast-paced environment. The role offers progression and a supportive team culture.

Qualifications

• Experience in a high-volume role within the hire industry is preferred.
• Excellent customer service skills and a strong communicator with attention to detail.
• Proficient IT skills, including Outlook and Excel, with good admin capabilities.

Responsibilities

• Raise contracts, prepare quotes, source equipment.
• Arrange transport and invoicing; manage telephone and email enquiries.

Skills

Customer service

Communication

Organization

MS Office

Tools

MS Office

Job description

Our team is the best in the industry - is it time for you to join us?

The Role:

GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.

The Installation Coordinator will provide a prompt and efficient service to our customers. You will work closely with the installation manager & their teams to ensure we deliver bespoke solutions for our customers.

You will be responsible for raising contracts, preparing quotes, sourcing equipment, arranging transport, invoicing, answering telephone & email enquiries. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

Successful applicants should demonstrate the following:

• Ideally have experience working within a high-volume role within the hire industry
• Excellent customer service skills
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative

From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER