Installation Coordinator

GAP Group Limited; Plymouth; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Up to 25 days annual leave plus bank-h

Contributory Pension Scheme

Life Assurance

Employee Welfare Fund

Cycle to Work Scheme

Health & Wellness

Job summary

GAP Group Limited is looking for an Installation Coordinator in Plymouth to provide prompt and efficient service to customers. You will work with the installation manager and teams to deliver bespoke solutions, raise contracts, prepare quotes, source equipment, arrange transport and handle invoicing.

The role requires strong customer service, communication and IT skills, with the ability to work in a fast-paced environment and to take initiative in a team setting.

Qualifications

• Experience in a high-volume role within the hire industry.
• Excellent customer service skills.
• Effective communicator with strong organisational skills and attention to detail.
• Proficient IT skills with Outlook and Excel.
• Strong team player who can work on own initiative.

Responsibilities

• Raise contracts, prepare quotes, source equipment, arrange transport and invoice.
• Answer telephone and email enquiries promptly and professionally.
• Collaborate with installation manager and teams to deliver bespoke solutions.
• Provide a prompt and efficient service to customers in a fast-paced environment.

Skills

Customer service

Communication

Organisational skills

Teamwork

Attention to detail

Tools

MS Office (Outlook & Excel)

Job description

About the role

Our team is the best in the industry – is it time for you to join us?

GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.

The Installation Coordinator will provide a prompt and efficient service to our customers. You will work closely with the installation manager & their teams to ensure we deliver bespoke solutions for our customers.

You will be responsible for raising contracts, preparing quotes, sourcing equipment, arranging transport, invoicing, answering telephone & email enquiries. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

About You

Successful applicants should demonstrate the following:

• Ideally have experience working within a high-volume role within the hire industry
• Excellent customer service skills
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative

About Us

From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER