Inspiring Store Leader — Retail & Activism

THE BODY SHOP; Bath; Vor Ort; GBP 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

50% discount on regular products

30% discount on Gifts

Volunteer days

Bonus living wage for Customer Consult

Growth opportunities within the Brand

Inclusion & Belonging Networks access

Zusammenfassung

The Body Shop is looking for an inspirational leader to partner with the Shop Manager and drive the store and team to deliver retail excellence. You will lead a customer-focused store experience, support campaigns and activism, and help achieve strong sales results while engaging customers.

Focus on developing your team, meeting performance targets, and using KPI data to guide decision-making. The role requires flexibility across hours, including weekends, and a passion for ethical beauty and

Qualifikationen

• Experience in a customer facing role with people leadership.
• Ability to meet sales and performance targets with strong planning and organizing skills.
• Ability to work collaboratively within a feedback culture and use KPI data for decisions.
• Comfortable using Microsoft Office and data to drive outcomes.
• Flexible to work across Sundays to Saturdays, including holidays, nights and weekends.

Aufgaben

• Lead and work with the Shop Manager to drive store performance and customer experience.
• Shape a customer-focused store experience through campaigns and product knowledge.
• Identify and recruit potential team members and develop current staff to achieve goals.
• Communicate effectively and model flexible responsibility within the team.
• Manage stock, monitor changes and use KPI data to inform decisions.
• Support delivery of sales, performance targets and customer loyalty.

Kenntnisse

Customer facing

People leadership

Team development

Sales targets

Planning & organizing

Data-driven decisions

Microsoft Office

Tools

Microsoft Office Suite

Jobbeschreibung

The Body Shop is looking for an inspirational leader to partner with the Shop Manager and drive the store and team to deliver retail excellence. You will lead a customer-focused store experience, support campaigns and activism, and help achieve strong sales results while engaging customers.

Focus on developing your team, meeting performance targets, and using KPI data to guide decision-making. The role requires flexibility across hours, including weekends, and a passion for ethical beauty and