Insights Manager: Lead Data-Driven Strategy

Moat Homes; Dartford; Hybrid; GBP 54,338 - 67,923; Full time

Job summary

A housing association in Dartford is seeking an experienced Insights Manager to lead their Business Insight function. The role blends strategic oversight with hands-on analytical work, transforming data into actionable insights that guide decision-making and improve services. Responsibilities include leading the Insight Team and applying advanced quantitative analysis to enhance customer understanding. The ideal candidate will possess strong experience in quantitative research and analytical tools like SPSS, R, and SAS. This permanent role offers a salary of £54,338 - £67,923 per annum, depending on experience.

Qualifications

• Ability to turn data into actionable insight.
• Skilled at simplifying complex information for non-technical audiences.
• Experience in service-led environments.

Responsibilities

• Lead the Insight Team, prioritizing analytical projects to align with corporate strategy.
• Apply quantitative analysis to turn data into actionable insight.
• Champion customer segmentation across the business.

Skills

Strong experience in quantitative research

Excellent communication skills

Experience influencing senior stakeholders

Practical knowledge of customer and business insight

Expertise with analytical tools

Innovative and curious mindset

Experience managing or developing analysts

Tools

SPSS

R

SAS

Job description

A housing association in Dartford is seeking an experienced Insights Manager to lead their Business Insight function. The role blends strategic oversight with hands-on analytical work, transforming data into actionable insights that guide decision-making and improve services. Responsibilities include leading the Insight Team and applying advanced quantitative analysis to enhance customer understanding. The ideal candidate will possess strong experience in quantitative research and analytical tools like SPSS, R, and SAS. This permanent role offers a salary of £54,338 - £67,923 per annum, depending on experience.