Insight Analyst (Housing) – Hybrid, Impactful Data

Halton Housing; Widnes; Hybrid; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Electric Vehicle Salary Sacrifice Sche

Flexible working

Job summary

Halton Housing in Widnes is seeking an Insight Analyst (Housing) to transform complex customer and operational data into clear, actionable insight. This role blends data exploration with stakeholders’ needs to drive service improvements.

You’ll turn numbers into narratives, identify trends and root causes, and present concise recommendations. The role is hybrid, with initial office presence and regular attendance agreed with the team.

Qualifications

• Experience in analytical, insight or data-focused role.
• Advanced Excel skills required.
• Some SQL capability preferred.
• Experience with data visualization tools.

Responsibilities

• Turn complex customer and operational data into clear, meaningful insight.
• Identify trends, uncover root causes and explain actions needed.
• Help stakeholders understand what actions they should take as a result.
• Work with a broad range of data and develop insight skills for service improvements.
• Influence decisions through concise, evidence-based recommendations.

Skills

Analytical thinking

Excel

SQL

Stakeholder management

Data storytelling

Presentation skills

Critical thinking

Tools

Power BI

Qlik

Tableau

Job description

Halton Housing in Widnes is seeking an Insight Analyst (Housing) to transform complex customer and operational data into clear, actionable insight. This role blends data exploration with stakeholders’ needs to drive service improvements.

You’ll turn numbers into narratives, identify trends and root causes, and present concise recommendations. The role is hybrid, with initial office presence and regular attendance agreed with the team.