Team Manager

Tesco PLC; Barton-upon-Humber; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

20 days holiday

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover & pension

Discounts and shares

Uniform provided

Job summary

Tesco PLC is seeking a Store Team Manager to lead a high-performing team in a busy Tesco store. You’ll recruit, coach and empower colleagues to deliver outstanding customer experiences, while driving sales and maintaining strong governance and safety standards.

You will be responsible for prioritising customer service, developing staff, and identifying opportunities to improve store performance, with a focus on teamwork and community impact.

Qualifications

• Proven experience leading and developing high performing teams.
• Clear communication skills and ability to share knowledge across teams.
• Welcoming, customer-first approach with the ability to build strong relationships.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Recruit, train and develop colleagues to build a capable, high-performing team.
• Coach the team to be knowledgeable about products, range, quality and service.
• Lead trade activity to grow sales and maximise profit.
• Develop knowledge to deliver the Store Change Plan and optimise resources.
• Identify and resolve root-cause issues with sustainable, long-term solutions.
• Prioritise colleague safety and ensure the store trades legally with safety tools.
• Seek opportunities to serve customers, communities and the planet.

Skills

Team leadership

Staff coaching

Customer focus

Communication

Decision making

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit., Team Manager shift patterns vary day to day but are planned in advance to support work-life balance You will be responsible for

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root cause issues with sustainable, long term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day. To be over 18
• Proven experience leading and developing high performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.
• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers. Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome., Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Competitive salary with an excellent benefits package.

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family after 12 weeks service
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
• Uniform provided, plus policies to support you through life's key moments